Frank Sinatra
Frank Sinatra at Dana Ford Lincoln

Frank Sinatra | Page 19

Finance Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.9
383 Reviews
4.9

383 Reviews

Write a Review

383 Reviews of Frank Sinatra

July 03, 2023

Dealership Rating
Employee Rating

Excellent service from all personnel. The dealership is very well organized and the management understands your needs More

by CPallarino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Peters, Keith Curran , Douglas Hansen, Steve Riccardone

Jul 05, 2023

Dana Ford Lincoln responded

Thank you for the positive review! We're glad to hear that our team at Dana Ford provided excellent service and met your needs. We appreciate your support and hope to see you again in the future! Safe travels!

July 03, 2023

Dealership Rating
Employee Rating

Been buying here since my 1st car, in 1987! If that doesn't say something, nothing will! More

by JOEYNUMB69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Jorge Cornet, Douglas Hansen, Nicholas Squeo

Jul 05, 2023

Dana Ford Lincoln responded

It means so much to hear that our team has earned your business all these years! We value you as a loyal customer and look forward to seeing you next time. Thank you! - Dana Ford

June 30, 2023

Dealership Rating
Employee Rating

Went in to buy out my lease and the process couldn’t have gone smoother. Great team at Dana! More

by Catusan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vincent Langilotti , Danielle Barbaria

Jul 03, 2023

Dana Ford Lincoln responded

Thank you for your wonderful review! We're happy to hear that the process of buying out your lease went smoothly. We appreciate your feedback and look forward to serving you again in the future!- The Dana Ford Team

June 20, 2023

Dealership Rating
Employee Rating

The sales people were great. Finance manager was not. He will not return my calls. More

by jastern1980
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Jorge Cornet, Jeffery Goldstein

Jun 20, 2023

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

June 11, 2023

Dealership Rating
Employee Rating

They are the best dealer I’ve ever seen and bought a car from and they are very reliable and respectful More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2023

Dana Ford Lincoln responded

We're so happy to hear that you had a great experience working with us here at Dana Ford! Thank you for choosing our dealership and trusting us with your car purchase. We pride ourselves on providing reliable and respectful service to all of our customers. Safe travels in your new vehicle!

May 31, 2023

Dealership Rating
Employee Rating

Excellent customer service. Highly recommend. Been a loyal customer for over 7 years. Frank Sinatra is terrific More

by Bravo1579
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta , Timothy Delmasa

Jun 02, 2023

Dana Ford Lincoln responded

Thank you for trusting Dana Ford with your loyal business for the past seven years! Frank & the team are grateful for your support and look forward to working with you again next time. Take care!

May 21, 2023

Dealership Rating
Employee Rating

Salesman Ryan was excellent very easy to work with and not pushy,love my explorer,this is my second one,service center is top notch More

by adiben10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Margie Davis, Collin Romer , Theresa McMahon, Steve Riccardone

May 22, 2023

Dana Ford Lincoln responded

We're so happy to hear that you enjoyed working with Ryan while purchasing your new Explorer! Thank you for trusting Dana Ford with your automotive needs and please don't hesitate to reach out the next time we can be of service!

May 21, 2023

Dealership Rating
Employee Rating

I was at the dealership for only three hours instead of five. The staff was very courteous and helpful. More

by TICO109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta , Thomas Busacca, Jorge Cornet, Chris new guy

May 24, 2023

Dana Ford Lincoln responded

We are glad our team at Dana Ford was courteous and helpful during your visit. We know how valuable your time is, and it's great to hear that we were able to complete the job in a timely manner. Thank you for taking the time to share your positive experience with us!

May 17, 2023

Dealership Rating
Employee Rating

Such a great experience! They listened to my needs and what I wanted, and that day I walked away with 2 NEW CARS! More

by NikiH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mary Graffeo, Steve Riccardone

May 18, 2023

Dana Ford Lincoln responded

Thank you for sharing your glowing review, Niki! We're honored that our team helped you drive off in two new vehicles! -Dana Ford

May 13, 2023

Dealership Rating
Employee Rating

Our car, which we had for less than two weeks was held for 9 months for warranty repair. For all 9 months we did not receive one call from Dana. And this is the second car we had purchased from them. Wh More

by dmetrios56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vincent Langilotti, Hazem Radwan, Keith Curran , Neil Barrow

May 15, 2023

Dana Ford Lincoln responded

Thank you for sharing your review. It is hard to see your negative feedback and would like the opportunity to step in and learn how our team can improve your experience. Thanks, Keith Curran - Service Director - 718-983-8700 ext 297

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