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Frank Trotta
Frank Trotta at Rallye BMW

Frank Trotta

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
468 Reviews

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

4.8

468 Reviews

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468 Reviews of Frank Trotta

June 22, 2025

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Frank was very professional. I didn’t drop off the car , but my Husband said everything was fine. He kept me updated right through the process. I was very satisfied with the serv More

by MSGSENIOR
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Yes
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June 14, 2025

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Service team was so nice and they were so helpful in explaining everything they were doing every step of the way. Very detailed. More

by debroc33
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Yes
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Jun 16, 2025

Rallye BMW responded

We're delighted to hear that our service team at Rallye BMW provided such detailed and helpful assistance. Thank you for sharing your positive experience with us!

May 19, 2025

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The dealer employees are very friendly they treat me very good and explain every day about my car. More

by JOAQUIM5258
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Yes

Other Employees Tagged: Christopher Williams

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May 20, 2025

Rallye BMW responded

Thanks for choosing Rallye BMW. We appreciate your kind words for our team!

May 07, 2025

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Frank is an EXCEPTIONAL person who ALWAYS goes above and beyond . Bmw is very lucky to have him More

by lisa.tenem
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

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May 08, 2025

Rallye BMW responded

We agree that Frank is an asset to our team at Rallye BMW. Thanks for the high praise, Lisa!

May 02, 2025

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My advisor gives me enough details about what needs to be done immediately and what will need to be done in the next appointment. Helps me plan. Also courteous and professional. More

by LINDA D 320
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Yes
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May 05, 2025

Rallye BMW responded

We're delighted to hear that your advisor at Rallye BMW provides detailed and professional service, helping you plan for future appointments. Thank you for sharing this positive feedback!

May 02, 2025

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I am always grateful for the kindness of BMW dealer service and staff. Thank you! More

by kappapower1
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Yes
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May 05, 2025

Rallye BMW responded

We are glad to hear that our Rallye BMW team has provided efficient service. Thanks for being our valued client!

April 23, 2025

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I had a great experience at bmw rally! The service team is thorough in explaining their processes and documenting what they do! Thanks!! More

by debroc33
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals, Christopher Williams

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Apr 23, 2025

Rallye BMW responded

We're delighted to hear that you had a great experience with our service team at Rallye BMW! It's wonderful to know they provided thorough explanations and documentation. Thank you for choosing us!

April 20, 2025

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Efficient, courteous staff. They aim to please and they succeed. Timely service , nice people there. More

by THOMASWALFANO
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Yes
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Apr 21, 2025

Rallye BMW responded

Thanks so much, Thomas. We look forward to your next visit to Rallye BMW!

April 19, 2025

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Always profess, courteous, and attentive! Although the dealership service is expensive, they live up to the task! More

by Rbruno1
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Yes
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Apr 21, 2025

Rallye BMW responded

Thank you for recognizing the professionalism and attentiveness of our team at Rallye BMW! We strive to provide top-notch service, and it's great to hear that we met your expectations. Your feedback is much appreciated!

April 11, 2025

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Brett was awesome! He was very informative and gave me frequent updates on my vehicle. Thank you ! More

by Julia Landecho
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Brandon Tibbals, Cosmo Laurino

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Apr 11, 2025

Rallye BMW responded

There is nothing better than a great review. Thanks for giving Brett and Rallye BMW your business, Julia!

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