Dealer Reviews
Cars for Sale
Dealer Log In
Frank Trotta
544 Reviews
Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!
Read more544 Reviews
Write a Review
544 Reviews of Frank Trotta
Verified Customer
July 21, 2021
Very professional. Got my car in at scheduled time and completed earlier than expected. My car had an issue that was not scheduled and they were able to take care of it during this visit. Very happy with completed earlier than expected. My car had an issue that was not scheduled and they were able to take care of it during this visit. Very happy with service. More
by EXTRAGILES
June 25, 2021
The entire sales process and team are excellent Straight The entire sales process and team are excellent Straight forward and easy to work with - so happy with our new vehicle The entire sales process and team are excellent Straight forward and easy to work with - so happy with our new vehicle More
by dan m
Other Employees Tagged: Nico Rutella , Emily Reardon
April 12, 2021
Car there for entire day without feed back or update from service advisor frank. Car was Never serviced and did not make it into the the shop. Needed car for weekend so Retrieved car and had to bring back service advisor frank. Car was Never serviced and did not make it into the the shop. Needed car for weekend so Retrieved car and had to bring back on another day service appointment. Had a different service advisor, Chy, second time who was very responsive and extremely professional. More
by RJW0
Other Employees Tagged: Chy Wiggan
April 08, 2021
Larry Kim was my salesman. He was so accommodating!! He waited for me to pick up the car since I couldn't come in earlier than the time he gets off work. He was clear and to the point with explaining the i waited for me to pick up the car since I couldn't come in earlier than the time he gets off work. He was clear and to the point with explaining the ins and outs of the process. Even gave me good tips! He gave me the most honest suggestions/advices. He understood my needs. He followed up with me after I got the car. Very kind, knowledgeable and respectful person. I would recommend. When I take my car in for service, Frank Trotta was the manager that was assigned to me even with my last BMW. He is very reliable and attentive. Also straight to the point and never forced me or try to sell me into getting extra work done for no reason. He calls me to fill me in on the process and I never had to wait. More
by CJ.YEUNG1982
Other Employees Tagged: Larry Kim
March 16, 2021
Once the service was done, there was an issue with the rear brakes, the service adviser immediately got me another loaner, and within a few hours that issue was resolved. Great customer service, I always rear brakes, the service adviser immediately got me another loaner, and within a few hours that issue was resolved. Great customer service, I always bring my BMW's to only this dealer! More
by Jvezzi
Other Employees Tagged: Carol Clark-Muniz, Brandon Tibbals , James DelVecchio, David O’Neill
Dealership Inventory (523 Vehicles)
