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Frank Trotta
544 Reviews
Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!
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544 Reviews of Frank Trotta
March 12, 2021
There service is always professional and expeditious. Dropping off my Vehicle and picking it up never takes more than 10 minutes, now that’s service! Dropping off my Vehicle and picking it up never takes more than 10 minutes, now that’s service! More
by PHIL T
Verified CustomerOther Employees Tagged: David Huang
March 09, 2021
I always have a great experience at this Rallye BMW dealership. The staff is courteous and efficient. The environment is clean and tidy. I'd highly recommend this dealership for a great finance and ser dealership. The staff is courteous and efficient. The environment is clean and tidy. I'd highly recommend this dealership for a great finance and service experience. More
by MKACURATL
Other Employees Tagged: David Huang
March 09, 2021
No manager attempted to address the issue. I left a vm for Danielle Dewling and no reply. Still waiting. Only Frank from service was helpful. for Danielle Dewling and no reply. Still waiting. Only Frank from service was helpful. More
by BnA
Other Employees Tagged: Mike Kozlow, Christopher Blanco, Michael Corssen, Hasan Barakat, Danielle Dewling , Matthew Carlson, Robert Chae, Kevin Crandon, Alex Echeverry
February 28, 2021
Great service from the service department that I rated. Always friendly first thing in the morning. They are always willing to help and answer questions. Always friendly first thing in the morning. They are always willing to help and answer questions. More
by Dina
Other Employees Tagged: Carol Clark-Muniz, Brandon Tibbals , Chy Wiggan
February 24, 2021
The service was good but there were some unresolved issues. The vehicle has not been used due to other unrepaired issues. I hope someone can get back to me resolving those issues. Thank you issues. The vehicle has not been used due to other unrepaired issues. I hope someone can get back to me resolving those issues. Thank you More
by ANONCENT
February 11, 2021
Always a pleasure working with Rallye BMW. Adam, Frank, Cyn, Martinz and Matt where very helpful and getting my car fixed and back on the road. Thank you Cyn, Martinz and Matt where very helpful and getting my car fixed and back on the road. Thank you More
by EZULUNOV
Other Employees Tagged: Matthew Carlson, Adam Romano
February 02, 2021
Spectacular service here. I have lived in NYC, NJ, and LI. I have worked with dealers in all these locations. I found Rallye performed better than all others I have worked with. LI. I have worked with dealers in all these locations. I found Rallye performed better than all others I have worked with. More
by danosimon
Other Employees Tagged: Carol Clark-Muniz, Bret Hines , Emily Reardon, Adam Romano, Chy Wiggan
January 29, 2021
The service was great and my sales rep Frank T. was amazing. He made sure everything was exactly like I wanted and communicated with me during the entire process. I Highly recommend Frank and Rallye BM amazing. He made sure everything was exactly like I wanted and communicated with me during the entire process. I Highly recommend Frank and Rallye BMW. More
by KENZ5150
January 27, 2021
If it was not for the service dept I would shop around. I would rate this service dept as one of the best if not the best. people friendly to going out of there way to make you happy. Sales side not to be t would rate this service dept as one of the best if not the best. people friendly to going out of there way to make you happy. Sales side not to be trusted. More
by MARSHALLS
Other Employees Tagged: Christopher Blanco, Hasan Barakat, Christopher Kraly , Matthew Carlson, Kevin Crandon, Chy Wiggan
