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Frank Ward
60 Reviews
Dealership Experience
28 yrs, 4 mos
Industry Experience
41 yrs
60 Reviews
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60 Reviews of Frank Ward
October 06, 2018
Excellent Master Buick. Has been my service and car buying center for 3 Lacrosse and now anEnvision They treat me like family. A great service center! Master Buick. Has been my service and car buying center for 3 Lacrosse and now anEnvision They treat me like family. A great service center! More
by LOWELLG13
Verified CustomerOther Employees Tagged: Will Schafer, Sue Oertle, Charles Williams, William Fanning
September 29, 2018
Great Experience! We have bought many cars from this Dealership and will continue to come back. They treat us like family and they stand behind their sales. If we have We have bought many cars from this Dealership and will continue to come back. They treat us like family and they stand behind their sales. If we have a problem, they fix it. More
by RHERNDON3
Other Employees Tagged: Mary PIleggi, Teddy
September 26, 2018
Good people to deal with. Always get 1st class service, Friendly folks, Fine looking showroom and plenty of inventory to select from. Fair trade in pricing. Very knowledgeable Always get 1st class service, Friendly folks, Fine looking showroom and plenty of inventory to select from. Fair trade in pricing. Very knowledgeable finance person and salesman. Sales Mgr. is always helpful and easy to work with. More
by WAANDERSON46
Other Employees Tagged: Bernard Hughes , Keith Stone
September 26, 2018
Hassle free The staff at Master always provide excellent service and go beyond to make having my GMC truck serviced. I will continue to recommend Master as the go The staff at Master always provide excellent service and go beyond to make having my GMC truck serviced. I will continue to recommend Master as the go to dealership for GM purchases and service. More
by parksls42017
Other Employees Tagged: Bill Whitten , Porsha Cox
September 04, 2018
Great Car Buying Experience We recently purchased our second used car from Master Buick GMC. The entire staff is wonderful and made buying a used car a great experience. They ex We recently purchased our second used car from Master Buick GMC. The entire staff is wonderful and made buying a used car a great experience. They exceeded our expectations with the sale and service after the sale. I won’t go anywhere else to buy a car in the future. More
by Augustadriver
Other Employees Tagged: Tony Goddard
August 31, 2018
Customer oriented staff Another great customer experience at Masters GMC. I dropped my truck off for routine service and Charles called me when my vehicle was ready, service Another great customer experience at Masters GMC. I dropped my truck off for routine service and Charles called me when my vehicle was ready, service cost as agreed, and my truck was pulled around when I was ready. Very customer oriented staff that truly care about the customer and make me coming back. I’ve never seen such a sincere service department. Good job to Phillip Towns, his expert staff, and dealership owners!!! More
by Wah4
Other Employees Tagged: Charles Williams, Phillip Towns
August 02, 2018
Excellent in every way! From the sales process to the financial part to the delivery and service, my experience was excellent in every way! I have bought multiple vehicles fr From the sales process to the financial part to the delivery and service, my experience was excellent in every way! I have bought multiple vehicles from this dealership and the experience is ALWAYS top notch! I won’t shop anywhere else for a GM vehicle! Thanks to everyone at Master Pontiac GMC and Master Chevy Cadillac! More
by chris.gibbs.md
Other Employees Tagged: Will Schafer, Phillip Towns, Bernard Hughes
August 01, 2018
purchase of 2018 GMC Sierra SLT Crewcab Always a great experience with the staff. I highly recommend them to anyone that’s looking to purchase a vehicle. I was in the business for 35 years a Always a great experience with the staff. I highly recommend them to anyone that’s looking to purchase a vehicle. I was in the business for 35 years and can find everything to be excellent at the dealership. More
by MIKELOWEN721
Other Employees Tagged: Sue Oertle
July 20, 2018
Transmission services The technolonic was very helpful. He gave me a time line an it was very close to it.That was very helpful for me. To or use the shuttle The technolonic was very helpful. He gave me a time line an it was very close to it.That was very helpful for me. To or use the shuttle More
by thomas-el66
Other Employees Tagged: Charles Williams, William Fanning , Brad Gillespie
July 10, 2018
Great experience with the service department when my water pump went out. Mr Charles took great care of me and postponed his vacation on Friday to make sure my Encore with the service department when my water pump went out. Mr Charles took great care of me and postponed his vacation on Friday to make sure my Encore was up and running David and Brian were always exceptional on the phone and in person to help as well. Frank Ward always makes a point to stop by and say hello. He is like family. I am in sales so my car is my office and essential to me making a living. Thanks guys For getting me back in the road so quickly. More
by MLEVER
Other Employees Tagged: Charles Williams , Brad Gillespie, David Truitt
