Frank Ward
Frank Ward at Master Buick GMC

Frank Ward | Page 5

General Sales Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

Contact Me
not yet
rated
49 Reviews

Dealership Experience

28 yrs, 1 mo

Industry Experience

40 yrs, 9 mos

not yet
rated

49 Reviews

Write a Review

49 Reviews of Frank Ward

September 29, 2018

Dealership Rating
Employee Rating

Great Experience! We have bought many cars from this Dealership and will continue to come back. They treat us like family and they stand behind their sales. If we have More

by RHERNDON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary PIleggi , Teddy

Oct 02, 2018

Master Buick GMC responded

Thank you for the fabulous review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 26, 2018

Dealership Rating
Employee Rating

Good people to deal with. Always get 1st class service, Friendly folks, Fine looking showroom and plenty of inventory to select from. Fair trade in pricing. Very knowledgeable More

by WAANDERSON46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernard Hughes, Keith Stone

Sep 27, 2018

Master Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 26, 2018

Dealership Rating
Employee Rating

Hassle free The staff at Master always provide excellent service and go beyond to make having my GMC truck serviced. I will continue to recommend Master as the go More

by parksls42017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Whitten, Porsha Cox

Sep 26, 2018

Master Buick GMC responded

Thank you so much for your excellent review. As a team, we are committed to quality service and we’re happy that our team was able to show you that. Thank you for your commitment and we hope to see you soon. All the best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 04, 2018

Dealership Rating
Employee Rating

Great Car Buying Experience We recently purchased our second used car from Master Buick GMC. The entire staff is wonderful and made buying a used car a great experience. They ex More

by Augustadriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Goddard

Sep 11, 2018

Master Buick GMC responded

Thank you so much for this great praise of our sales team! We are always so please when we exceed customer's expectations! Thank you for your loyalty! We look forward to serving you well the next time! We are so grateful for your business! Kathy Hensley, Owner

August 31, 2018

Dealership Rating
Employee Rating

Customer oriented staff Another great customer experience at Masters GMC. I dropped my truck off for routine service and Charles called me when my vehicle was ready, service More

by Wah4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, Phillip Towns

Nov 27, 2018

Master Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 02, 2018

Dealership Rating
Employee Rating

Excellent in every way! From the sales process to the financial part to the delivery and service, my experience was excellent in every way! I have bought multiple vehicles fr More

by chris.gibbs.md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2018

Master Buick GMC responded

Thank you for the great review, Chris. Please come visit us if you need anything else, be it service or sales. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 01, 2018

Dealership Rating
Employee Rating

purchase of 2018 GMC Sierra SLT Crewcab Always a great experience with the staff. I highly recommend them to anyone that’s looking to purchase a vehicle. I was in the business for 35 years a More

by MIKELOWEN721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sue Oertle

Aug 02, 2018

Master Buick GMC responded

Thank you for this great review! We are honored to serve you and consider it high praise from someone who has been in the business to consider it a job well done! We hope to continue excellent service through the lifetime of your vehicle! Thank you for your business! Kathy Hensley, Owner

July 20, 2018

Dealership Rating
Employee Rating

Transmission services The technolonic was very helpful. He gave me a time line an it was very close to it.That was very helpful for me. To or use the shuttle More

by thomas-el66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2018

Master Buick GMC responded

Thank you for the 5 star review! We are thrilled your visit went smoothly! We hope to have many opportunities to serve you well in the future! We are so grateful for your business! Kathy Hensley, Owner

July 10, 2018

Dealership Rating
Employee Rating

Great experience with the service department when my water pump went out. Mr Charles took great care of me and postponed his vacation on Friday to make sure my Encore More

by MLEVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
5

Dealership Inventory (248 Vehicles)

used 2018 Ford F-150 car, priced at $26,000
2018 Ford F-150
used
Ruby Red Metallic exterior
Automatic
Four-wheel Drive
used 2024 GMC Yukon XL car, priced at $77,500
2024 GMC Yukon XL
used
White Frost exterior
Automatic
Four-wheel Drive
new 2026 GMC Canyon car, priced at $48,064
2026 GMC Canyon
new
Volcanic Red exterior
4WD
new 2026 Buick Envision car, priced at $50,143
2026 Buick Envision
new
Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 GMC Sierra 2500 car, priced at $83,870
2026 GMC Sierra 2500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $60,981
2026 GMC Sierra 1500
new
Metallic exterior
Automatic
Four-wheel Drive