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Frankie Cao
Frankie Cao at Mercedes-Benz of Coral Gables

Frankie Cao | Page 6

Service Manager

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

Contact Me
5.0
103 Reviews

Dealership Experience

12 yrs, 6 mos

Industry Experience

12 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

5.0

103 Reviews

Write a Review

103 Reviews of Frankie Cao

October 07, 2021

Dealership Rating
Employee Rating

Took car in for repair. Was taken care of immediately. The service that I received was excellent. Frankie Cao did a superb job. I was very pleased with everything! More

by Orlansnt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Valentin Sanchez , Andrea Alarcon

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Oct 07, 2021

Mercedes-Benz of Coral Gables responded

Thank you for sharing your thoughts about your experience with Frankie and our team here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 06, 2021

Dealership Rating
Employee Rating

Frankie was amazing, great service and professionalism, will come back there for sure. Thank you More

by Josephbitar
Customer Service
Quality Of Work
Recommend Dealer
Yes
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Oct 07, 2021

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 02, 2021

Dealership Rating
Employee Rating

Frankie was an exceptional rep. 10/10. Thank you so much ! Incredibly efficient and helpful More

by en
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 03, 2021

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 24, 2021

Dealership Rating
Employee Rating

Very attentive, thorough, knowledgeable, and concerned with what the customer needs and wants. Frankie was very friendly also. More

by az103b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rosie Ruiz

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Sep 24, 2021

Mercedes-Benz of Coral Gables responded

Thank you for sharing your excellent experience with us! We're happy to hear that Frankie was able to take great care of you and listen to all of your needs. We truly appreciate your five-star feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 15, 2021

Dealership Rating
Employee Rating

Very efficient and friendly. Excellent work on the car too. Service center is fully staffed with knowledgeable agents. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Segovia

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Sep 15, 2021

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 13, 2021

Dealership Rating
Employee Rating

Friendly customer service and overall friendly staff. Frankie Cao makes the difference in this dealership. More

by Yehia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donovan Woodbine

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Sep 14, 2021

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Frankie and the team delivered such a great experience, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 05, 2021

Dealership Rating
Employee Rating

Lorena Renteria and her Team are executional, she is amazing. Great experience always. i am a very happy and loyal customer. Thank you, Laura Camarena More

by Laura Camarena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lorena Renteria-Hernandez

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Sep 07, 2021

Mercedes-Benz of Coral Gables responded

Laura, Thank you for taking the time to share your thoughts on working with Lorena and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 02, 2021

Dealership Rating
Employee Rating

I always enjoy working with Frankie Cao. He took a personal interest in my car while I waited for it. He always does. And it was spotless when I picked it up. More

by cruff7117
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Robert Corso

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Sep 02, 2021

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for Frankie and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

August 04, 2021

Dealership Rating
Employee Rating

Frankie kao el mejor para mi en servicio en rapidez en responder cada pregunta en tratar con el cliente 100 porciento satisfecho lo recomiendo . More

by yoviperez84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 04, 2021

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 29, 2021

Dealership Rating
Employee Rating

Frank was very attentive and courteous. He knows how to treat a client. He was able to get me the information and results that I was looking for. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Valentin Sanchez , Francisco Esteves

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Jul 30, 2021

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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