Frankie Martinez | Page 9
Sales Manager
Universal Hyundai
12801 South Orange Blossom Trail
Orlando, FL 32837
176 Reviews
Write a Review176 Reviews of Frankie Martinez
July 13, 2022
I Trust universal Hyundai I am 81 yrs old and they explained everything to me clearly so I understood. I am very happy with the staff they are so nice. Fabio and Franky were really nice and friendly. explained everything to me clearly so I understood. I am very happy with the staff they are so nice. Fabio and Franky were really nice and friendly. I will definitely recommend universal Hyundai to friends and family. Thank you for the wonderful customer service you provided. Helen Bobik More
Other Employees Tagged: Fabio Ventura
June 19, 2022
What a great experience I had at Universal Hyundai. My sales consultant, Jason, was awesome. He put up with my crazy search for a new car and helped make my dreams come true. Last time I purchased a n My sales consultant, Jason, was awesome. He put up with my crazy search for a new car and helped make my dreams come true. Last time I purchased a new vehicle it was for a new 2000 Hyundai Tiburon still parked in my garage next to my new 2022 Hyundai Tuscon. Great team, above and beyond customer service emphasis. I can't thank Jason enough for his great personality and gift with people. You rock! Thank you Jason, Frankie, and Hector. Love my Hyundai. More
Other Employees Tagged: Hector Riquel , Jason Sanchez
June 04, 2022
Great dealership! Great customer service. My salesperson was very knowledgeable about the product and helped make getting a new car a great experience. Great customer service. My salesperson was very knowledgeable about the product and helped make getting a new car a great experience. More
Other Employees Tagged: Justin Salazar , Ivan Murillo
May 12, 2022
The buying process was very time consuming. Too much, 6 or more hours. The salesman was great. We got a beautiful car and we like a lot. They drove all the way to Cocoa to pick it up for us. Too much, 6 or more hours. The salesman was great. We got a beautiful car and we like a lot. They drove all the way to Cocoa to pick it up for us. D Diogo Maia was his name. He was awesome More
Other Employees Tagged: Diogo Maia
April 29, 2022
Everyone was nice and there were no problems just a little time consuming as usual. little time consuming as usual. More
Other Employees Tagged: Simo Bassi , Luis Narvaez
April 28, 2022
It took almost 8 hours to buy a car. I bought a car one day 1 but it had a scratch and I wanted it fixed before picking it up. They said they will call me when it’s ready. Day 1 took I bought a car one day 1 but it had a scratch and I wanted it fixed before picking it up. They said they will call me when it’s ready. Day 1 took 4 hours. The next day they said I can’t have that car as it was sold before I bought it. I can’t believe that their computers allow them to sell a car twice. They said that they hav an identical car in Sanford and I could pick it up around noon. At noon they told me 4 pm at 4 they told me 7. I was in the area and stopped by at 530 and I went to see the finance guy. At almost 8 pm the car still wasn’t ready. I told them to give it to me as it shouldn’t take this long. I never got the pre delivery demonstration and I still don’t have everything set up. I can’t believe that they won’t give you a straight answer. More
April 04, 2022
All the employees at the dealership were very friendly and seem to really care about our needs. They did their best to try and show us as many vehicles as they can even with the low inventory Situation. and seem to really care about our needs. They did their best to try and show us as many vehicles as they can even with the low inventory Situation. More
Other Employees Tagged: Jason Sanchez
Dealership Inventory (1082 Vehicles)

