Frankie Martinez | Page 10

Universal Hyundai responded

Thank you, Angel, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Universal Hyundai responded

Thank you for taking the time to do a review. You may know that the country is dealing with a nationwide inventory shortage. We are receiving much less inventory than ever and have had to add a market adjustment to stay in business and continue to serve our community. We will always do our best to provide the best possible vehicles, services and prices for our customers. If you have any questions, please contact me directly. My contact information is below. Have a nice day. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Universal Hyundai responded

Thank you so much, Ashley, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Universal Hyundai responded

Thank you, Hector. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric and Frankie met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well with Fabio and we hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Universal Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Universal Hyundai responded

Salam, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Universal Hyundai responded

It's great to hear that Carlos and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com