Franklen Lockhart | Page 3

I had an outstanding experience thanks to Ken and Cassandra. Ken was incredibly knowledgeable, patient, and made the entire car buying process feel effortless. He listened to what I was looking fo Cassandra. Ken was incredibly knowledgeable, patient, and made the entire car buying process feel effortless. He listened to what I was looking for, answered all my questions and made sure I got exactly what I wanted. Cassandra was equally amazing. She clearly explained all the financing options and ensured everything was smooth and stress-free. Both Ken and Cassandra were friendly, professional, and genuinely cared about making this a positive experience. They truly go above and beyond! More

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Ken Arment and his entire team provided exceptional service during my recent car purchase. From the moment I walked in, they made me feel welcome and informed, and I never felt pressured or rushed. I r service during my recent car purchase. From the moment I walked in, they made me feel welcome and informed, and I never felt pressured or rushed. I really appreciated their knowledge, patience, and honesty. Five star More

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Jason James is an outstanding salesman. He has helped me and my two kids purchase their cars. I have basically been living at Heritage because of needing two cars. He was patient as we sear He has helped me and my two kids purchase their cars. I have basically been living at Heritage because of needing two cars. He was patient as we searched for the perfect car for each of my kids. Casandra Foss was also wonderful. She was knowledgeable and helpful throughout the entire process. Next year my third son will need a car and we will definitely be coming here again. You should check them out. The entire staff is great! More

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It was an excellent experience buying my new car! From the first conversation to the follow-up conversation a few days after purchase - Ken continued to check on me to ensure I was satisfied and if From the first conversation to the follow-up conversation a few days after purchase - Ken continued to check on me to ensure I was satisfied and if I had any questions. Ken went above and beyond - especially when he picked by me up at my home (50 minutes away from the dealership) so I could complete the sale of the car without asking one of my children to drive me. I love the car and appreciate the professionalism, respect and great customer service the entire team showed me. Thank you! More

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Chris Holder was excellent. Patient and he explained all the differences in our options and choices for the trim level. The sales manager, Franklin was also very patient, I Patient and he explained all the differences in our options and choices for the trim level. The sales manager, Franklin was also very patient, I really appreciated his no nonsense no pressure type of discussions. George and finance was thorough and direct but helpful. Highly recommend More

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Steve is a caring man who will take care of your needs. My experience at heritage Mazda was amazing and it’s because of this guy right here! My experience at heritage Mazda was amazing and it’s because of this guy right here! More

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I had Chris Holder wonderful experience can’t say enough price was exceptional took time showed me everything I needed to know about vechile recommend come on down to Heritage Mazda Belair you won’t be disa price was exceptional took time showed me everything I needed to know about vechile recommend come on down to Heritage Mazda Belair you won’t be disappointed More

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Everyone involved in my car buying process was super helpful and transparent. They were willing to explain everything along the way. Ken was super friendly and helpful helpful and transparent. They were willing to explain everything along the way. Ken was super friendly and helpful More

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I cannot say enough wonderful things about my experience and time at Mazda Bel Air. From the moment I walked in to the moment I walked out I felt so welcomed and taken care of. Ken especially made the proce and time at Mazda Bel Air. From the moment I walked in to the moment I walked out I felt so welcomed and taken care of. Ken especially made the process so unbelievably easy and transparent. I could not be happier with my new CX5! More

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Joe was great to work with. He helped us find the right car and was always patient as we worked through the details. He’s composed, knowledgeable, and not afraid to say “let me He helped us find the right car and was always patient as we worked through the details. He’s composed, knowledgeable, and not afraid to say “let me find out” instead of just tossing out guesses the way other salespeople sometimes do. I always believed he was taking the time to give me accurate information and not just telling me what I wanted to hear to get me in the dealership. A real nice guy to work with and I would highly recommend him to anyone shopping for a new car. More

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