Franklen Lockhart | Page 6

Ken is amazing and wonderful at his job! He makes you feel like part of his family and doesn't push you in any direction. He takes the time to listen and hear what you are saying. His kno He makes you feel like part of his family and doesn't push you in any direction. He takes the time to listen and hear what you are saying. His knowledge of the vehicles is abundant and very thorough. This is my second car I have bought from Ken, and I will only buy from him moving forward. Love working with him and with Heritage Mazda! More

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This was the absolute best car buying experience. Ken was so knowledgeable and friendly. He really knew his Mazdas. A motto he shared with me was that people come in as customers and leave as friends Ken was so knowledgeable and friendly. He really knew his Mazdas. A motto he shared with me was that people come in as customers and leave as friends. I feel that to be true. There was no pressure what so ever during this process, and we went at my speed. I test drove 2 Mazdas and a Honda. When I made my choice, Ken gave me all the information on the trim lines so that I could make an informed decision. He wanted me to be happy with my choice. I am. I will recommend Ken and the staff at Heritage Mazda for everything from new and pre owned vehicle sales to service. I wish I could give more than 5 stars. More

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Ken Arment was a wonderful salesman. He was very welcoming, kind and patient. I got a great deal for the car I wanted. I would most certainly recommend him to friends and family. He was very welcoming, kind and patient. I got a great deal for the car I wanted. I would most certainly recommend him to friends and family. More

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Very courteous and professional. The salesman was great and knowledgeable. The process was easy from start to finish. I highly would recommend this dealership. The salesman was great and knowledgeable. The process was easy from start to finish. I highly would recommend this dealership. More

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Had a great experience at this dealership. Stephan Ward was excellent and the entire process was engaging and enjoyable. Stephan Ward was excellent and the entire process was engaging and enjoyable. More

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Chris was very knowledgeable about the car and buying process. He made the entire process smooth and easy to understand which I greatly appreciated! process. He made the entire process smooth and easy to understand which I greatly appreciated! More

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Our sales representative, Ken, was amazing to work with . .. incredibly friendly, knowledgeable, helpful ... and applied NO pressure throughout our "car-shopping" and our car purchase experiences. Instrument .. incredibly friendly, knowledgeable, helpful ... and applied NO pressure throughout our "car-shopping" and our car purchase experiences. Instrumental in pointing out and describing the many technological and safety features of our new CX-50 while on test drive(s), he remains accessible by 'phone and in-person, and continues to provide "after-the-sale" assistance, as needed. Likewise, Franklyn, the Sales Manager, cooperated with me initially in securing an attractive on-line price for our vehicle, while the Finance Manager also took great interest reviewing and explaining available purchase options without undue pressure. The showroom was comfortable and all members of staff with whom we casually interacted were equally accommodating. Thank you for a truly pleasant car-buying experience. More

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Its been such a wonderful experience, especially working with paul as he’s been the most helpful and kind person ever. I really enjoyed working with this team!!! Cassandra and Chianti are great! with paul as he’s been the most helpful and kind person ever. I really enjoyed working with this team!!! Cassandra and Chianti are great! More

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