Freddy Tigero | Page 2

"I was contacted by Acura of Pembroke Pines for an early..."

- Thomas Vitale Verified Customer

I was contacted by Acura of Pembroke Pines for an early trade in on a lease for a new 2021 RDX. We were not planning to do an early trade-in but decided to proceed with the deal. Because we were not planning on the early trade-in, we had already prepaid $1211 on the previous lease. I questioned Samas Nelson about the prepaid lease payments, which I documented with an email, and he assured me the prepaid payments would be refunded. He did this verbally and unfortunately; I did not have written documentation. Because the 2019 was low mileage and very clean, Acura of Pembroke Pines decided to purchase the car. The purchase price as given by Acura Financial was $25,780 including the additional $1211 in prepaid lease payments. The real purchase price as per Acura Financial was $26,991 without the additional lease payments. The only way Acura Financial would reimburse us, was if the dealership purchased the car for $26,991. Samas Nelson denied saying the prepaid payments would be returned as a part of the deal. The result was that Acura of Pembroke Pines dishonestly kept $1211 of our money that Samas Nelson verbally said would be refunded to us.

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"Karl Reed hands down the best sales person. Customer..."

- FIJE33 Verified Customer

Karl Reed hands down the best sales person. Customer service from him top notch. Thank you. Definitely recommending him to all of my friends and coworkers.

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"Terry St Lawrence was outstanding and attentive. He made..."

- bigvet1 Verified Customer

Terry St Lawrence was outstanding and attentive. He made our car buying experience enjoyable. The car is beautiful and we hope to enjoy it for many years to come.

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"great customer service! Terry was a great sales rep and..."

- miguelmedina2784 Verified Customer

great customer service! Terry was a great sales rep and took the time and dedication to meet our need. We are happy with the level of professionalism that Acura at Pembroke pines offer. Thank you!

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"Great salesman, couldn’t ask for better, Very..."

- ANGIEDICKSON100 Verified Customer

Great salesman, couldn’t ask for better, Very respectful, he made sure that my expectations were met. Thank you Gio. Would definitely recommend Acura Of Pembroke Pines.

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"The dealership was very appealing in view and..."

- nellbeden Verified Customer

The dealership was very appealing in view and cleanliness. Friendly staff and very helpful, Karl Reed was wonderful. Probably best car salesman we have ever experienced.

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"Seamless and stress-free, amazing service with a..."

- Tesa Verified Customer

Seamless and stress-free, amazing service with a smile..I would definitely recommend to all family and friends looking to purchase a car . 10/10

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"I have buying from this Acura dealership since I..."

- sabbbalom Verified Customer

I have buying from this Acura dealership since I purchased my 1st car. I appreciate the friendliness attention and care. Sal was very kind and took the time to address my concerns in order to alleviate my reluctance.

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"I am very happy & please with the service I received from..."

- RAUGUST3 Verified Customer

I am very happy & please with the service I received from Acura of Pembroke Pines, Dino & Joe are the best they assist & and help with me with everything I needed to purchase my New Acura 2020 ILX I am so excited with my car,

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"Ryan and the entire staff are professional, easy to work..."

- jbsfla Verified Customer

Ryan and the entire staff are professional, easy to work with and fully delivered on every committed to. This on top of negotiating the deal I was looking for.

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