Gabino Ramos | Page 8

Great service provided by the team at Vera. From the moment I walked in the door to completing my transaction the teams professionalism was second to none. My sales rep Shawn was knowledgable, From the moment I walked in the door to completing my transaction the teams professionalism was second to none. My sales rep Shawn was knowledgable, honest, and gave me all his attention. More

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The best team and excellent Sale Person Orlando, we have 4 Cadillac Car and this is my 8 purchase of Cadillac. 4 Cadillac Car and this is my 8 purchase of Cadillac. More

by jaimellambias Verified Customer Verified Customer

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This has been the most dishonest dealership I have ever dealt with—completely untrustworthy. Despite purchasing two Escalades from this dealership on the same day, I was met with nothing but excuses and dealt with—completely untrustworthy. Despite purchasing two Escalades from this dealership on the same day, I was met with nothing but excuses and unkept promises regarding the lease of a 2024 Lyriq. It is absolutely unacceptable for the general manager to look a customer in the eye, shake their hand, and promise to deliver a car at an agreed-upon price, only to later provide a bunch of excuses about needing more time and claiming that they are doing you a favor and getting you out of a negative equity car. Amazingly and conveniently the other car I was interested in leasing is no longer available because the dealership owner sold it. These excuses reflect unprofessionalism and a complete lack of integrity. If you are unable to deliver on a product or agreement, the least you can do is be honest and say, “We’re sorry, but we cannot complete this deal.” This level of dishonesty and mismanagement is unacceptable and leaves a lasting negative impression on your business and more importantly on the Cadillac brand. More

by kfir.bendavid Verified Customer Verified Customer

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Todo estuvo perfecto , muy buen trabajo , dedicación , información , nos ayudó en todo lo humanamente posible . Le deseo al Sr Carlos q siga así con esa actitud excelente información , nos ayudó en todo lo humanamente posible . Le deseo al Sr Carlos q siga así con esa actitud excelente More

by zulemadiaz60 Verified Customer Verified Customer

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Vera Cadillac was great to work with. The entire team was phenomenal and made my buying experience seamless and easy. Made sure I received all available discounts, had everything set for The entire team was phenomenal and made my buying experience seamless and easy. Made sure I received all available discounts, had everything set for me so I was able to come in, sign and drive off in my new Escalade. Strongly recommend this group to anyone in the market for a Cadillac. More

by adonovan1019 Verified Customer Verified Customer

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My experience at Vera was exceptional. Eddie was very professional and not at all pushy. He allowed me the time to ponder and determine my best choice. Once I made my decision, he helped m Eddie was very professional and not at all pushy. He allowed me the time to ponder and determine my best choice. Once I made my decision, he helped me with paper work so I could obtain my Cadillac as soon as possible. Now I am home and have an exquisite brand new Cadillac in my driveway. When my lease expires, I will make every attempt to connect with Eddie to assist me with my next lease. More

by mkrissel12151 Verified Customer Verified Customer

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Great atmosphere and wonderful customer service from both the salesman Mario Padron and finance Gabino. Will be sending family and friends to experience the best car buying process. THANK YOU ALL!! the salesman Mario Padron and finance Gabino. Will be sending family and friends to experience the best car buying process. THANK YOU ALL!! More

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I purchased a 2023 Acura TLX Type S from Vera Cadillac in November. Leor was my sales rep and he did a great job communicating with me through the buying process. I live 4 hours north of Miami in Lakeland an November. Leor was my sales rep and he did a great job communicating with me through the buying process. I live 4 hours north of Miami in Lakeland and Leor was incredibly helpful and accommodating. I wanted extra walk-around videos and Some other pics and he was more than willing to take care of me. We worked out numbers and he had the car ready to go for me a few days later when I drove down to pick up the car. The finance department and Mr Ramos made the purchase easy and quick. I will definitely recommend Leor and Vera Cadillac in the future to anyone interested in a car. More

by jones.aaron0517 Verified Customer Verified Customer

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We have again purchased a new vehicle from Vera. We are repeat customers because the service is always excellent. We are repeat customers because the service is always excellent. More

by Dborges Verified Customer Verified Customer

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Excelente atencion de Jose me mostro alternativas y options, agreeable servicio y confiable lo felicito options, agreeable servicio y confiable lo felicito More

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