Gary Grace

We have purchased 4 vehicles, from Herb Gordon, with Gary's help. We keep going to him because he is professional, knowledgeable and makes the whole process easier. Gary's help. We keep going to him because he is professional, knowledgeable and makes the whole process easier. More

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This was absolutely the most positive car buying experience I have ever had. Gary Grace and Marc Dorfman were very friendly and informative. I left Herb Gordon feeling relaxed and confidant in my experience I have ever had. Gary Grace and Marc Dorfman were very friendly and informative. I left Herb Gordon feeling relaxed and confidant in my purchase. More

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Gary did an excellent job and took the extra effort to ensure a smooth car buying experience. ensure a smooth car buying experience. More

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Gary was fantastic! We had spent the last few days looking for a good used car when we came across a used Pathfinder at Herb Gordon Subaru. We came across some sales staff at other dealerships that w looking for a good used car when we came across a used Pathfinder at Herb Gordon Subaru. We came across some sales staff at other dealerships that were not forthcoming or honest and even arrogant, pushy and even rude. Gary's demeanor was always pleasant and calm and he was a delight to work with. We will recommend him to family and friends. Marc (Finance) was also a pleasure to work with and made the transaction very easy while explaining everything thoroughly. More

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I came in to have a hitch installed and every staff member I encountered was courteous and attentive. Mike Goodman’s friendly and funny demeanor made an already flawless start to finish experience ev member I encountered was courteous and attentive. Mike Goodman’s friendly and funny demeanor made an already flawless start to finish experience even better. Thanks! More

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Good dealer place ,excellent customer service, resolved the problem. The people were very caring and helped with every need. I am very satisfied with the service. the problem. The people were very caring and helped with every need. I am very satisfied with the service. More

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Funny and No BS dealer Gary was a great sales person. I requested certain information via internet. He gave me what I needed. He did not bother me everyday asking me to earn Gary was a great sales person. I requested certain information via internet. He gave me what I needed. He did not bother me everyday asking me to earn my business. When I was ready to buy he had everything ready. Very funny, friendly and personable person. I would buy my car from him again if the deal is right. More

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Great place to buy or service a car The folks at Herb Gordon made buying my car an all-around great experience. I used the build tool on the Subaru website and took the information in wi The folks at Herb Gordon made buying my car an all-around great experience. I used the build tool on the Subaru website and took the information in with me. I talked with Gary Grace and after a test drive and about 30 minutes of discussion I had decided I was going to buy the car, they just had to find it for me. They were able to locate a vehicle which had everything I wanted. Gary called me and gave me the price they were looking for - it was a fair price ($1,300.00 under the Subarau.com build price) and I felt that there was no need to try and haggle or shop around. I went back in spoke with him and Jason Withrow (the sales manager) briefly and had them order it. The vehicle arrived three days later, and the remainder of the purchase was a breeze. While the car was purchased with cash I still met with Marc Dorfman (the finance manager) briefly to discuss any additional services they could offer (such as an extended warranty). While I was presented with these options there was absolutely no pressure to purchase any of them. This was the first purchase I’ve made form Herb Gordon but the third purchase for my family. I'd highly recommend purchasing a vehicle from them – I know I’ll be going back when my wife’s car needs to be replaced. I haven't had my car serviced yet but my mom has been having her cars serviced at Herb Gordon for almost 20 years. She recently had an issue with her Outback burning oil and the service department went to bat for her and got Subaru to replace the engine even though she was out of warranty. One more thing: In regard to the CSI survey you will receive - I spent 13 years working in the car business. I know some will think I'm a plant or a shill and that's your prerogative. But as someone who's been on the receiving end of the survey you're sent by ANY manufacturer after purchasing a vehicle or having that vehicle serviced, please help the employees out and fill it out as 100% satisfied if you're happy with the INDIVIDUAL who helped you. The surveys don't affect the manufacturers - when you choose an answer other than completely satisfied/outstanding all it does is affect the pay of the salesman, the service writer, or other employees who helped you even when you're complaining about how the water coming out of the bathroom tap wasn't hot enough. More

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BEST EXPERIENCE IN BUYING A CAR EVER !!! Very professional, efficient and thorough and got everything done quickly. Strongly recommend Marc Dorfman and Gary Grace. I LOVE MY 2018 SUBARU FORRE Very professional, efficient and thorough and got everything done quickly. Strongly recommend Marc Dorfman and Gary Grace. I LOVE MY 2018 SUBARU FORRESTER !!! MARIA H. More

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