Gary Mack

Outstanding dealership. I was informed about the status of my car throughout the building and delivery processes until I took possession of my new BMW X5. The genius who wor I was informed about the status of my car throughout the building and delivery processes until I took possession of my new BMW X5. The genius who worked with me did a good job helping me understand the technology in the vehicle. I would purchase another vehicle from Ferman BMW. More

by bethkercado Verified Customer Verified Customer

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Nick hawk has been my bmw mentor for 10 years. Good man. Two more words Good man. Two more words More

by GREBBERT Verified Customer Verified Customer

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Gary and Mary were great to work. I appreciate their helpful nature and non-pressure sales approach. Being informative and helpful goes so much further than pytting pressure on someon I appreciate their helpful nature and non-pressure sales approach. Being informative and helpful goes so much further than pytting pressure on someone. More

by jgitchel Verified Customer Verified Customer

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Everyone I worked with was kind and patient. All of my concerns and questions were answered. Gary Mack cared enough about my satisfaction with my new X5 that he sent me a text after the sale. On All of my concerns and questions were answered. Gary Mack cared enough about my satisfaction with my new X5 that he sent me a text after the sale. Once again he answered questions. This was the first time a dealership salesperson reached out to me after the sale was completed. Thank you for an outstanding experience and a truly stunning vehicle. More

by bethkercado Verified Customer Verified Customer

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They are always super friendly, professional and do above and beyond what is necessary. The service department is also very knowledgeable. and beyond what is necessary. The service department is also very knowledgeable. More

by Meredee12000 Verified Customer Verified Customer

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I’m I feel I was cheated on the trade in. I will never purchase another car from Ferman BMW. Thank you Regina Hollinger I will never purchase another car from Ferman BMW. Thank you Regina Hollinger More

by reginahollinger Verified Customer Verified Customer

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Mr. Roy was very helpful and understanding. I will recommend him to anyone who need good service on their vehicle. I felt comfortable taking my car there. recommend him to anyone who need good service on their vehicle. I felt comfortable taking my car there. More

by Nicky Verified Customer Verified Customer

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Facilities are excellent. Treatment from staff was excellent. Good amount of cars to choose from. They will gi the extra mile to find what you want Treatment from staff was excellent. Good amount of cars to choose from. They will gi the extra mile to find what you want More

by jberrios3 Verified Customer Verified Customer

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I found everyone at Ferman BMW to be especially customer focused and they made the buying process fun and stress free! That’s the part that is usually something that people dread, but from the test drive to focused and they made the buying process fun and stress free! That’s the part that is usually something that people dread, but from the test drive to the closing, it was really a pleasure! Gary was especially kind and accommodating by allowing me to take the actual car that I was interested in off the showroom floor for an extra long test drive so I really got the feel of how the car performed. It made all the difference! Thank you everyone for making this a wonderful experience! (Leah was our Genius expert and she was wonderful too!) More

by jayembee09 Verified Customer Verified Customer

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Bought many cars from them. Good service, excellent knowledge, great prices. Always able to accommodate my needs. Good service, excellent knowledge, great prices. Always able to accommodate my needs. More

by jberrios3 Verified Customer Verified Customer

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