Gary Mack

I received a proposal for an out the door price for a new car including a trade in. I was treated very fairly, the numbers were just as I was promised, and I recieved first class service from everyone involv car including a trade in. I was treated very fairly, the numbers were just as I was promised, and I recieved first class service from everyone involved. Highly recommend Gary and Ferman BMW. Quality organization! More

by jeffrpriddy Verified Customer Verified Customer

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The process was faster than I expected. Everyone was attentive and had the car washed and ready for me. Everyone was attentive and had the car washed and ready for me. More

by irishquay Verified Customer Verified Customer

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Cody is the most amazing service writer ever to walk the BMW floor and I applaud his innovation for the newest standard of what service should be. Attn: Paul Rangers still suck BMW floor and I applaud his innovation for the newest standard of what service should be. Attn: Paul Rangers still suck More

by murrayrl Verified Customer Verified Customer

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Personally, I do like them a lot, always professional and friendly especially Roy. Thank you guys for always being there for us friendly especially Roy. Thank you guys for always being there for us More

by Roman Verified Customer Verified Customer

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Gary was a great help and we are glad we made the 45min drive to buy from them over another local dealer! drive to buy from them over another local dealer! More

by paradox-placket2w Verified Customer Verified Customer

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Omce I was able to get the right folks involved, I had no issues purchasing the car. issues purchasing the car. More

by colonhx Verified Customer Verified Customer

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Gary was very helpful before we arrived at the dealership. Once we arrived, the car was ready for us to test drive and we drove it away 2 hours later. Joe was excellent in finance also dealership. Once we arrived, the car was ready for us to test drive and we drove it away 2 hours later. Joe was excellent in finance also More

by katieandkyle Verified Customer Verified Customer

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You must sign a document that says you wont say anything negative about them online, so probably why you don't see many negative reviews. They live up to the stereotype & reputation that car dealerships hav negative about them online, so probably why you don't see many negative reviews. They live up to the stereotype & reputation that car dealerships have, so kudos to them on that regard. Terrible communication. Sold me a brand new car with a scratch on the roof and stains on the seat and will not resolve . Will have you run around and get several quotes, only to stop all communication with you. Tire and wheel package is also a scam, do not replace dented/bent rims if they still hold air. Once you buy a car, they are not interested in making anything right. Everyone tries to pass the responsibility on to others, to avoid any accountability. More

by tbates32816 Verified Customer Verified Customer

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Gary was incredibly patient with me I contacted him about a month prior to purchasing, at no time did I feel any pressure to buy. They got me in a price point where I was satisfied and I obviously love the c a month prior to purchasing, at no time did I feel any pressure to buy. They got me in a price point where I was satisfied and I obviously love the car. This is my 3rd vehicle from this dealership all have been great experiences. More

by Ricky Haskins Verified Customer Verified Customer

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Outstanding customer service. Very professional and courteous. Got us in and back on the road in no time. Very professional and courteous. Got us in and back on the road in no time. More

by kloucks24 Verified Customer Verified Customer

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