Gary Mack

Everyone I worked with was kind and patient. All of my concerns and questions were answered. Gary Mack cared enough about my satisfaction with my new X5 that he sent me a text after the sale. On All of my concerns and questions were answered. Gary Mack cared enough about my satisfaction with my new X5 that he sent me a text after the sale. Once again he answered questions. This was the first time a dealership salesperson reached out to me after the sale was completed. Thank you for an outstanding experience and a truly stunning vehicle. More

by bethkercado Verified Customer Verified Customer

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They are always super friendly, professional and do above and beyond what is necessary. The service department is also very knowledgeable. and beyond what is necessary. The service department is also very knowledgeable. More

by Meredee12000 Verified Customer Verified Customer

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I’m I feel I was cheated on the trade in. I will never purchase another car from Ferman BMW. Thank you Regina Hollinger I will never purchase another car from Ferman BMW. Thank you Regina Hollinger More

by reginahollinger Verified Customer Verified Customer

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Mr. Roy was very helpful and understanding. I will recommend him to anyone who need good service on their vehicle. I felt comfortable taking my car there. recommend him to anyone who need good service on their vehicle. I felt comfortable taking my car there. More

by Nicky Verified Customer Verified Customer

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Facilities are excellent. Treatment from staff was excellent. Good amount of cars to choose from. They will gi the extra mile to find what you want Treatment from staff was excellent. Good amount of cars to choose from. They will gi the extra mile to find what you want More

by jberrios3 Verified Customer Verified Customer

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I found everyone at Ferman BMW to be especially customer focused and they made the buying process fun and stress free! That’s the part that is usually something that people dread, but from the test drive to focused and they made the buying process fun and stress free! That’s the part that is usually something that people dread, but from the test drive to the closing, it was really a pleasure! Gary was especially kind and accommodating by allowing me to take the actual car that I was interested in off the showroom floor for an extra long test drive so I really got the feel of how the car performed. It made all the difference! Thank you everyone for making this a wonderful experience! (Leah was our Genius expert and she was wonderful too!) More

by jayembee09 Verified Customer Verified Customer

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Bought many cars from them. Good service, excellent knowledge, great prices. Always able to accommodate my needs. Good service, excellent knowledge, great prices. Always able to accommodate my needs. More

by jberrios3 Verified Customer Verified Customer

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I received a proposal for an out the door price for a new car including a trade in. I was treated very fairly, the numbers were just as I was promised, and I recieved first class service from everyone involv car including a trade in. I was treated very fairly, the numbers were just as I was promised, and I recieved first class service from everyone involved. Highly recommend Gary and Ferman BMW. Quality organization! More

by jeffrpriddy Verified Customer Verified Customer

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The process was faster than I expected. Everyone was attentive and had the car washed and ready for me. Everyone was attentive and had the car washed and ready for me. More

by irishquay Verified Customer Verified Customer

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Cody is the most amazing service writer ever to walk the BMW floor and I applaud his innovation for the newest standard of what service should be. Attn: Paul Rangers still suck BMW floor and I applaud his innovation for the newest standard of what service should be. Attn: Paul Rangers still suck More

by murrayrl Verified Customer Verified Customer

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