I am Gary from London UK worked at Ferman BMW since 2004, Fully certified for BMW I & M models. Thank You and I look forward to serving You !. I can be contacted direct on 727-772-5254 office. or gmack@ferman.com. Website www.fermanbmw.com
Read moreDealership Experience
20 yrs
Industry Experience
34 yrs
Specialties & Trainings
Certified BMW Client advisor.
251 Reviews
Write a Review251 Reviews of Gary Mack
November 27, 2023
Absolutely horrible customer service. Trying to get help with an issue that has been going on for month now (still during my lease) and no one is calling me back. Not even the service man Trying to get help with an issue that has been going on for month now (still during my lease) and no one is calling me back. Not even the service manager. More
Other Employees Tagged: Cesar Tereso , Paul Sigliano
November 21, 2023
Great Customer service. The only negative is not being provided with an accurate timeline since placing the order to be able to have the money readily available. I had to gu The only negative is not being provided with an accurate timeline since placing the order to be able to have the money readily available. I had to guess More
Other Employees Tagged: david theado, Aaron Cox
November 07, 2023
All Ferman personnel inspired confidence. Each Client Rep was an expert in their respective positions. I am highly satisfied with the personal attention and advice offered by the Ferman BMW Each Client Rep was an expert in their respective positions. I am highly satisfied with the personal attention and advice offered by the Ferman BMW Team. More
Other Employees Tagged: Cesar Tereso, Scott Douglas , Alan Mazur
September 24, 2023
They had perfect vehicle. .perfect. finance. ..perfect sales ... perfect knowledge..great place to buy a beautiful car. .perfect. finance. ..perfect sales ... perfect knowledge..great place to buy a beautiful car. More
Other Employees Tagged: Scott Douglas , Alan Mazur
September 20, 2023
Wonderful experience. We enjoyed it. Never did we feel pressured. I truly feel like we were advised by experienced professionals. Gary Mack was great to deal wit We enjoyed it. Never did we feel pressured. I truly feel like we were advised by experienced professionals. Gary Mack was great to deal with. Will definitely be back and make referrals. More
Other Employees Tagged: david theado, Jeff walstrom
August 31, 2023
Car was chosen by online pictures and salesmen along with finance manager telling me the vehicle was in really good condition, like new . The outside is, the inside is a different story. The dash panel leath finance manager telling me the vehicle was in really good condition, like new . The outside is, the inside is a different story. The dash panel leather is cracked and pulling away from the front by windshield,exposing the white foam under it. The dash panel is also all bunched up. Even looks like water damage on right side of it. The condition is so bad I would not have purchased the vehicle if I had know of this. I have a 50 year old 911 the dash looks better than this. This is something you expect from a flyby night used car lot. Not a BMW Dealer. More
Other Employees Tagged: Joe Cleaver
August 20, 2023
The entire crew at Ferman went above and beyond to find the vehicle for me. the vehicle for me. More
Other Employees Tagged: Karl Alvarez
August 11, 2023
Excellent service, pricing and communication. A pleasure to work with . I would highly recommend both their sales and service. A pleasure to work with . I would highly recommend both their sales and service. More
Other Employees Tagged: Jamie Annese, Joe Cleaver, Scott Douglas
July 21, 2023
Process was very easy. Had to order the model that I wanted but the team kept me informed through the entire process. Thanks Had to order the model that I wanted but the team kept me informed through the entire process. Thanks More
Other Employees Tagged: Alan Mazur
May 31, 2023
Always have a positive experience at Ferman BMW. This is our third purchase; looking forward to our fourth! This is our third purchase; looking forward to our fourth! More
Other Employees Tagged: Kyle Tyzio