Gary Opitz | Page 23

The place offers Excellent service and prompt responses. The service staff is respectful and listens the concerns. The service staff is respectful and listens the concerns. More

by LEJLA.SUSIC Verified Customer Verified Customer

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My husband and I purchased our CR-V and maintained our two Honda's at Mungenast Honda for 20 years, and they are a SIX STAR operation! We swear by Gary Opitz in Service, when maintenance needs to be done two Honda's at Mungenast Honda for 20 years, and they are a SIX STAR operation! We swear by Gary Opitz in Service, when maintenance needs to be done. He is the finest representative of the Mungenast Team - bar none! We also have a Mungenast Lexus, and Gary Opitz beats every rep we have met at the Mungenast Enterprise. He is supremely professional, treats us with the utmost respect - even when we ask crazy questions :D , and today, after checking us out, he literally lent a helping hand scraping our icy windows on our Pilot that was left overnight at the dealership due to weather concerns. More

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We have been with Dave Mungenast Honda since 2002 and have been extremely impressed with the team’s professionalism, attention to detail, and genuine care for its customers. A yardstick i use to meas have been extremely impressed with the team’s professionalism, attention to detail, and genuine care for its customers. A yardstick i use to measure a company’s mettle is how the company treats you after a vehicle is sold: the part department, service and collision center, etc. i can say on every front, DM Honda is top notch. I cannot say enough about this enterprise. Our go-to man on advice for anything and everything for our Pilot and Cr-V is Gary Opitz in Service. He is without question the most professional and genuine car guy we have ever had the privilege of doing business with. As a 30 yr military vet, stationed in all parts of the country, we have worked with dozens of Honda Reps and i can say he is the best of them! Thank you DM Honda, and look forward to doing many more years of great business with you. Bob B. More

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Rebecca Wille was the first sales person we talked to after being let down by another dealer. Her of Honda and friendliness and timely responses to all questions has us returning to Mungenast for all our after being let down by another dealer. Her of Honda and friendliness and timely responses to all questions has us returning to Mungenast for all our automotive needs. More

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I will never use them again for service. They caused us a $2400 repair as a result of negligent and false information provided to my husband. Our 2013 Honda car was making a noise, so natura They caused us a $2400 repair as a result of negligent and false information provided to my husband. Our 2013 Honda car was making a noise, so naturally we took it to Mungenast. We were told that the noise was in the engine due to loose part and was not recommended to open the engine to repair as this would be cost prohibitive. The technician did not believe there was any harm at driving the car as such. My husband then decided to continue to drive the car a few months with the assurance that was conveyed to him that there was no concern. I became worried and asked him to take the car to another dealership for a 2nd opinion. Today we were told we need the VTC Actuator replaced and possibly the Timing Chain. All together we are looking at a $2400 repair cost. Finally to make matters worst, I had my oil change yesterday at Mungenast, but when I collected my car, the dashboard still stated 30% Oil life. In the best case scenario the technician just forgot to switch a button to restate the oil life but at worst they did not change my oil. I have 0 confidence in their ability and will not be returning as a customer. More

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Third car purchase from Mungenast St. Louis Honda This is the third vehicle we bought from St. Louis Honda. Rob Carroll is a great salesman, with good followthrough and a man of his word. The servic This is the third vehicle we bought from St. Louis Honda. Rob Carroll is a great salesman, with good followthrough and a man of his word. The service department is very customer orientated and highly qualified. More

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New Car Purchase, #5 Recently I purchased my 5th new car from Mungenast Honda, and the Mungenast Honda service department has maintained all, plus two Civics purchased els Recently I purchased my 5th new car from Mungenast Honda, and the Mungenast Honda service department has maintained all, plus two Civics purchased elsewhere as pre-owned I've never been disappointed with sales or service at Mungenast Honda, in fact the entire buy & service experience is outstanding. I work with sales representative Bob Carroll: I call Bob about a car in the Mungenast inventory, Bob has the vehicle out front when I arrive for a test drive and a price proposal ready when I return; one or two iterations on options and price and the deal is done and I'm on the road in about 2-hours elapsed time. Outstanding. My experience with the service department is the same, and the family members drive their Hondas about 200,000-miles, wrecks notwithstanding, so I work with Honda Service on regular intervals. Excellent Cars! More

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Great wxperi nice at St. Louis Honda Always a great experience purchasing a new vehicle at St. Louis Honda. Rob Carroll does an excellent job to make sure you get the vehicle that is righ Always a great experience purchasing a new vehicle at St. Louis Honda. Rob Carroll does an excellent job to make sure you get the vehicle that is right for you. The Sales Manager, Jim Davies, is a pleasure to work with as well. Also, always top notch service working with Gary Optitz in the service center. More

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Oil change Gary was wonderful, great customer service, and patiently explained everything to me. Wonderful service and takes less time then I expected. Price is Gary was wonderful, great customer service, and patiently explained everything to me. Wonderful service and takes less time then I expected. Price is good, cheaper then other places. Lounge was comfortable, nice, and quiet. More

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Always a great experience!!! I am have always taken every car I owned to the dealership— they know your car best! Every time I go in there, I deal with the same service advisor Ga I am have always taken every car I owned to the dealership— they know your car best! Every time I go in there, I deal with the same service advisor Gary Opitz. He will tell me exactly what needs to be done and if matter is urgent or if it can wait— that is what expect someone to be up front and honest. I know every time I go in there I am going to have the same experience as before— I honestly to do not have one complaint about St. Louis Honda. I would also like to thank Micah who helped me out when Gary was away from his desk. Thank you so much for having the BEST service advisors!!! It make a HUGE difference!!! More

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