Gary Smith
Gary Smith at Heiser Ford Lincoln

Gary Smith

Lincoln Concierge

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.5
12 Reviews
4.5

12 Reviews

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12 Reviews of Gary Smith

December 22, 2025

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Employee Rating

The service I received at the dealership was professional, very responsive, and the price was right. More

by RICKY777BOND
Service Price Transparency
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Recommend Dealer
Yes
Dec 22, 2025

Heiser Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

December 06, 2025

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Was a very pleasant experience from start to finish. Lots of communication and on time pick up and delivery as well! Great service all around. More

by tamalyn.powell
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ellianna Haliga, Philip Stam

Dec 06, 2025

Heiser Ford Lincoln responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Angela Resa Service Manager (414) 247-8850 angela.resa@heiser.com

November 06, 2025

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My experience with the other Lincoln dealership wasn't even fair. Hieser is top notch! The communication and service was 10+ More

by pattiagnello
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Recommend Dealer
Yes

October 17, 2025

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They was very nice good vibes informational and on time clean I would recommend them More

by Brown
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Recommend Dealer
Yes
Oct 18, 2025

Heiser Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Ford Lincoln. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

April 28, 2025

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Excellent customer service in the service dept. when I arrived for my scheduled appointment, I was immediately welcomed and promptly processed. I was also given a ride home, and my vehicle was deli More

by scorpiocs52
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Recommend Dealer
Yes

Other Employees Tagged: Tennessee

Apr 28, 2025

Heiser Ford Lincoln responded

Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

April 24, 2025

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Best vehicle buying experience ever! ! Excellent staff to deal with and very knowledgeable. This was truly an enjoyable example of "How it should be done". My opinion is Heiser sets the More

by MLIBBIN
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Bassim Farhoud , Justin Lee, JohnPaul "JP" Scala

Apr 24, 2025

Heiser Ford Lincoln responded

Dear Valued Customer, We are so glad to hear this! Please know, we are greatly appreciative of your business at Heiser. Congratulations on your new vehicle and happy driving!

April 12, 2025

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My service experience was very poor. Twice Heiser ordered the wrong part. One of the associates hung up on my wife when she called. A third time they were scheduled to pick up my car More

by Jfitzsimmons
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Recommend Dealer
No

Other Employees Tagged: Ellianna Haliga

Apr 15, 2025

Heiser Ford Lincoln responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

March 29, 2025

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Heiser Ford is one of the better companies that I’ve worked with. Give them a try for yourself, every one is looking for what works best for them, from a company, find the one that works best for you, i More

by wintoloose
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Philip Stam

Mar 29, 2025

Heiser Ford Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

March 21, 2025

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Heiser Ford is a great place with great customer service. And they care about your car too More

by chall30
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Recommend Dealer
Yes
Mar 21, 2025

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the kind words. At Heiser Ford, we care about our customers and their cars! We appreciate you choosing Heiser Ford Lincoln for service!

March 07, 2025

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Employee Rating

The staff at this dealership was professional and courteous. They took time to communicate what was occurring throughout the service process. The service was affordable. I would utilize this dealersh More

by KMATTHEWS74
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Heiser Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

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