Gary White | Page 2

From the moment I walked into the dealership the staff made sure that my car buying experience was top notch! Big thanks to Eugene for being such a pleasure to work with! made sure that my car buying experience was top notch! Big thanks to Eugene for being such a pleasure to work with! More

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Amazing experience! These guys are legit! I worked with Eugene and he went all out to make me happy even after I had changed my mind. From Gary to David and all the employees passing by, this place is like Eugene and he went all out to make me happy even after I had changed my mind. From Gary to David and all the employees passing by, this place is like family! I had goals when I went in and when I left all those were met and then some!! I’m so happy with my new “Beauty”. They helped me get what I wanted and they are highly recommended by me to you! More

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This dealership was amazing! As a first time car buyer i didnt feel like someone was trying to trick me in to a bad deal. They atmosphere was very friendly and inviting. didnt feel like someone was trying to trick me in to a bad deal. They atmosphere was very friendly and inviting. More

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Horrible Customer Service turned in my lease vehicle on Dec 2nd, 2019. One of the sales management team, Gary White, did a walk around inspection, mentioned how clean it was turned in my lease vehicle on Dec 2nd, 2019. One of the sales management team, Gary White, did a walk around inspection, mentioned how clean it was (I had paid $200 that day for a full detail to turn it in in perfect condition) and there were no scratches or door dings. A week later I get a letter from a 3rd party inspector that there are two large holes and cracks in the windshield and Ford Motor Credit was going to charge me $464. Knowing the windshield wasn't cracked when I turned it in, I drove up there, spoke with Gary, who did the walk around inspection, showed him the pics that had been provided to me, and he agreed that they were not there prior. Ford Motor Credit asked for a statement to be faxed stating that fact. He refused, saying his manager, Mike Huntzinger, did the paperwork and he would have to send it. Eventually, after three weeks of my calling, Mike Hunstznger finally sent in a letter stating that he doesn't remember whether the windshield was cracked, but that 5 Star Ford would not take responsibility for it. Thanks a lot, 5 Star Ford. I'm no longer a customer so there's no customer loyalty or concern for the truth. FMC says it's between myself and the dealership to work it out, but I'm getting ZERO cooperation from them now, in fact, they're just rude. I absolutely loved my Ford Explorer, but I will NEVER purchase another Ford or deal with Ford Motor Credit again. More

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Great Alfred was our salesman. Friendly and high energy. (wear your track shoes), Jeff Crabtree helped answer some of our questions. MM Ross helped wi Alfred was our salesman. Friendly and high energy. (wear your track shoes), Jeff Crabtree helped answer some of our questions. MM Ross helped with the financing and David Welsh thoroughly explained all the paperwork. Thanks to all. More

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Always very helpful We've bought our last 3 trucks from Five Star Ford and everyone there is very friend and helpful. They take their time to help you find the right veh We've bought our last 3 trucks from Five Star Ford and everyone there is very friend and helpful. They take their time to help you find the right vehicle for you or find what you want! They have a great atmosphere in the lobby and you always feel welcome. More

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Great service Alfred was great in helping me get in the Ford I was happy with. He also was patient while u worked through some issues. He answered all of my quest Alfred was great in helping me get in the Ford I was happy with. He also was patient while u worked through some issues. He answered all of my questions and explained features to me. He also helped me in getting the deal I needed. Nick and Christian in IT were also very helpful. More

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Alfred...the best! Great experience from beginning to end. Alfred is fun to work with and he always seems to have your best interest at heart. After buying several truck Great experience from beginning to end. Alfred is fun to work with and he always seems to have your best interest at heart. After buying several trucks from Five Star Ford, Alfred is my " go to" man and I reccommend him to all my friends. Thanks, Alfred More

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New car! Everyone was so helpful and friendly at Ford. They were willing to answer all of my questions and gave me all of the information I was looking for, pl Everyone was so helpful and friendly at Ford. They were willing to answer all of my questions and gave me all of the information I was looking for, plus some! I am so excited about my purchase. More

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JUST AWESOME! From ordering our 2019 Ford Edge to the delivery our experience has been awesome as always. A huge thank you to our Salesman Ken Mclemore who kept us From ordering our 2019 Ford Edge to the delivery our experience has been awesome as always. A huge thank you to our Salesman Ken Mclemore who kept us informed from start to finish. Mike Huntzinger the Sales Manager assigned to us is a true friend and help us out having everything started by the time our vehicle arrived at the dealership and to David Hill in finance getting us in and out quickly. Friendly, down home experience as they always put the customer first. Thank you so much as I truly love my new Edge. More

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