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Gavino Mora

Overview Reviews (19)

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Gavino Mora

Service Writer

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.9

19 Reviews

Overview Reviews (19)

4.9

19 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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19 Reviews of Gavino Mora

March 04, 2026

Dealership Rating

Employee Rating

Very professional, friendly and helpful. The service team was efficient and kept me updated on progress of my vehicle. Appreciated attention to detail. The service team was efficient and kept me updated on progress of my vehicle. Appreciated attention to detail. More

by Litastransportinc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan , Chris

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Mar 06, 2026 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

March 01, 2026

Dealership Rating

Employee Rating

As usual, the staff and service rep were prompt and kept me apprised of the issues with my Lincoln. I always feel like I am in a reputable dealership interacting with honest, competent people. I would not t me apprised of the issues with my Lincoln. I always feel like I am in a reputable dealership interacting with honest, competent people. I would not take my car anywhere else. More

by RSULLIVANACT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 04, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

February 27, 2026

Dealership Rating

Employee Rating

Very good service in maintaining,always good. . is very recommended for friends and family. Thanks . is very recommended for friends and family. Thanks More

by PATRICKSIGNATURELIMO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Rocky Fanella

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Mar 03, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If you have any further questions, please don't hesitate to reach out!

February 24, 2026

Dealership Rating

Employee Rating

Always taken good care of by HP Ford Lincoln. Timely, friendly and professional customer service. Timely, friendly and professional customer service. More

by JEFF.VICE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gavino Mora

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Feb 27, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 24, 2026

Dealership Rating

Employee Rating

Had a great experience with the service department at Highland Park Ford Lincoln . I brought my 2024 Lincoln Navigator for Oil change, cabin and Engine air filter change. kept me updated throughout the d Highland Park Ford Lincoln . I brought my 2024 Lincoln Navigator for Oil change, cabin and Engine air filter change. kept me updated throughout the day. The didn't pressure me into unnecessary repairs, and even washed the car. Will definitely return for maintenance! More

by Ashenafi

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gavino Mora

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Feb 28, 2026 -

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

February 22, 2026

Dealership Rating

Employee Rating

Always handle my repair/service work professionally and completed as promised Even had time to wash my car completed as promised Even had time to wash my car More

by HH0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gavino Mora

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Feb 25, 2026 -

Highland Park Ford Lincoln responded

We are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

February 22, 2026

Dealership Rating

Employee Rating

Always handle my repair/service work professionally and completed as promised Even had time to wash my car completed as promised Even had time to wash my car More

by HH0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gavino Mora

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Feb 25, 2026 -

Highland Park Ford Lincoln responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

February 17, 2026

Dealership Rating

Employee Rating

Amazingly quick and efficient I came in for a 70,000 maintenance. I needed new tires as well. All the work was completed and done in 1 hour which blew my mind. It was great maintenance. I needed new tires as well. All the work was completed and done in 1 hour which blew my mind. It was great More

by rnovak1980

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gavino Mora

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Feb 19, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 16, 2026

Dealership Rating

Employee Rating

Good but to much problem in my car since I buy lincoln Nutella s 2024 Nutella s 2024 More

by abdulwaheed58

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gavino Mora

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Feb 19, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (847) 433-7200 when you have a chance. Thank you, and we look forward to hearing from you.

February 13, 2026

Dealership Rating

Employee Rating

Always number #1 Work done on time in good hand with professional technical team members. professional technical team members. More

by Zahid Syeed

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella

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Feb 17, 2026 -

Highland Park Ford Lincoln responded

Hi Zahid, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!