377 Reviews
Write a Review377 Reviews of Gavynn Norris
August 19, 2024
Gavynn saved the day after having my 3500 serviced the fuel pump went out in the middle of town. One call to Gavynn had a tow truck in route and a technician waiting to install a new fuel pump. Truck was fuel pump went out in the middle of town. One call to Gavynn had a tow truck in route and a technician waiting to install a new fuel pump. Truck was out and ready to go the next morning. We have been dealing with James Wood for over 40 year's and it has always been 5 star service. Thank you Gavynn and the service department. More
August 18, 2024
I had an appt. for an alignment at 1pm. When I arrived early, Iwas told it was going to be 2 hours. It wasn't completed for 3 and 1/2 hours later. After 2.75 hours, for an alignment at 1pm. When I arrived early, Iwas told it was going to be 2 hours. It wasn't completed for 3 and 1/2 hours later. After 2.75 hours, I was not.given any updates until I asked. No apologies. More
Other Employees Tagged: Jarrett Abel
August 13, 2024
I.ve bought several vehicles form there,sales is great.Service has falling some,but they have a few people that take care of business. great.Service has falling some,but they have a few people that take care of business. More
Other Employees Tagged: Jarrett Abel
August 09, 2024
Jarrett was very helpful and respectful! He is great with taking care of his customers! He is great with taking care of his customers! More
Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Tim Wilkins, Mike Belew , Tammy Brooks, Jared Laska
August 09, 2024
Without a doubt, Gavynn Norris and Doug Spivey in the service department surpass the others I have dealt with at different dealerships. I have been bringing my vehicle to them for years and will continue service department surpass the others I have dealt with at different dealerships. I have been bringing my vehicle to them for years and will continue to do so as long as they are there. More
Other Employees Tagged: Doug Spivey
August 07, 2024
Rachel was my contact for an oil and filter change! She was awesome! I was able to use my Cadillac Rewards thanks to her knowledge and I received the best complimentary wash I have ever gotten! She She was awesome! I was able to use my Cadillac Rewards thanks to her knowledge and I received the best complimentary wash I have ever gotten! She and the car wash staff definitely earned a big whooray from me! I will definitely return for my next needed service! More
Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Tim Wilkins, Mike Belew , Tammy Brooks, Jared Laska, Rachel Alvey
August 03, 2024
I received my truck and everything was good until a few days later my reductant indaicator light and check engine light came on my dash cluster. Taking my truck back Monday 08/05/2024 days later my reductant indaicator light and check engine light came on my dash cluster. Taking my truck back Monday 08/05/2024 More

