Gavynn Norris
Gavynn Norris at Tom Clark Auto Park

Gavynn Norris | Page 22

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

Contact Me
4.7
377 Reviews
4.7

377 Reviews

Write a Review

377 Reviews of Gavynn Norris

August 19, 2024

Dealership Rating
Employee Rating

Gavynn saved the day after having my 3500 serviced the fuel pump went out in the middle of town. One call to Gavynn had a tow truck in route and a technician waiting to install a new fuel pump. Truck was More

by rkroberts127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Tom Clark Auto Park responded

Thank you so much for your kind words! We truly appreciate your loyalty to James Wood Chevrolet Denton over the past 40 years. It’s great to hear that Gavynn and our service department were able to assist you quickly with your 3500. Thank you for trusting us, and we look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 18, 2024

Dealership Rating
Employee Rating

I had an appt. for an alignment at 1pm. When I arrived early, Iwas told it was going to be 2 hours. It wasn't completed for 3 and 1/2 hours later. After 2.75 hours, More

by FISHMAIL2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jarrett Abel

Aug 20, 2024

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We understand how frustrating it can be to wait longer than expected for your alignment service at James Wood Chevrolet Denton. We appreciate your feedback regarding the lack of updates during your visit. It's important for us to maintain clear communication with our customers. If you would like to discuss this further or if there's anything we can do to address your concerns, please feel free to reach out to us. We value your business and hope to provide you with a better experience in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

August 13, 2024

Dealership Rating
Employee Rating

BJ was very knowledgeable and help me find exactly what I was looking for no pressure More

by bcase45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: BJ Worley , Juan

Aug 14, 2024

Tom Clark Auto Park responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with us and that our team was able to assist you in finding exactly what you were looking for. At James Wood Chevrolet Denton, we pride ourselves on providing a no-pressure environment. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 13, 2024

Dealership Rating
Employee Rating

I.ve bought several vehicles form there,sales is great.Service has falling some,but they have a few people that take care of business. More

by cdbethke
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel

Aug 14, 2024

Tom Clark Auto Park responded

Thank you for your feedback! We're thrilled to hear that you've had great experiences with our sales team at James Wood Chevrolet Denton. We appreciate your honesty regarding our service department. Your insights are valuable to us, and we will continue to work on improving our service for all our customers. If you have any specific concerns or suggestions, please feel free to reach out. We look forward to assisting you again! Sincerely, James Wood AutoPark Management | 940-591-9663

August 13, 2024

Dealership Rating
Employee Rating

My experience was great, work was completed quickly and truck returned clean. Gavynn did a great job communicating status. More

by CBARJ72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2024

Tom Clark Auto Park responded

Thank you for the wonderful review! We're thrilled to hear that your experience at James Wood Chevrolet Denton was great and that Gavynn kept you well-informed. Your satisfaction means a lot to us. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 09, 2024

Dealership Rating
Employee Rating

Jarrett was very helpful and respectful! He is great with taking care of his customers! More

by trish.cheaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that Jarrett provided you with helpful and respectful service at James Wood Chevrolet Denton. We truly value our customers and appreciate your kind words. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 09, 2024

Dealership Rating
Employee Rating

Without a doubt, Gavynn Norris and Doug Spivey in the service department surpass the others I have dealt with at different dealerships. I have been bringing my vehicle to them for years and will continue More

by kenwmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Spivey

Aug 12, 2024

Tom Clark Auto Park responded

Thank you so much for your wonderful review! We're thrilled to hear that Gavynn and Doug have consistently provided you with excellent service at James Wood Chevrolet Denton. Your loyalty over the years means a lot to us. We look forward to continuing to serve you and your vehicle in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 07, 2024

Dealership Rating
Employee Rating

Rachel was my contact for an oil and filter change! She was awesome! I was able to use my Cadillac Rewards thanks to her knowledge and I received the best complimentary wash I have ever gotten! She More

by ramonavaughn2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Tim Wilkins, Mike Belew , Tammy Brooks, Jared Laska, Rachel Alvey

Aug 12, 2024

Tom Clark Auto Park responded

Thank you so much for your fantastic review! We’re thrilled to hear that Rachel was able to assist you with your oil and filter change and that you had a great experience utilizing your Cadillac Rewards. We’ll be sure to pass along your compliments to her and the car wash staff for providing you with excellent service. We look forward to welcoming you back to James Wood Chevrolet Denton for your next service visit! Sincerely, James Wood AutoPark Management | 940-591-9663

August 07, 2024

Dealership Rating
Employee Rating

Always friendly service and clean. And my car was nice and clean. Thank you for your service. More

by BSDTEXAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2024

Tom Clark Auto Park responded

Thank you so much for your kind words! We truly appreciate you taking the time to leave us a review. At James Wood Chevrolet Denton, we strive to provide friendly and thorough service while ensuring your vehicle is in top shape. We're glad to hear you had a great experience, and we look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 03, 2024

Dealership Rating
Employee Rating

I received my truck and everything was good until a few days later my reductant indaicator light and check engine light came on my dash cluster. Taking my truck back Monday 08/05/2024 More

by STEVENSTJOHN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2024

Tom Clark Auto Park responded

Thank you for your review, Steven. We understand your concern with the reductant indicator and check engine lights and appreciate you bringing it to our attention. Please know that we're here to assist you and ensure that your truck is running smoothly. If you are still seeing issues or have any further questions, feel free to reach out. Sincerely, James Wood AutoPark Management | 940-591-9663

...
22
...

Dealership Inventory (509 Vehicles)

new 2026 GMC Sierra EV car, priced at $68,190
2026 GMC Sierra EV
new
Thunderstorm Gray exterior
Automatic
All-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $59,219
2026 GMC Sierra 1500
new
Glacier White Tricoat exterior
Automatic
Four-wheel Drive
new 2026 Buick Envision car, priced at $45,090
2026 Buick Envision
new
Ebony Twilight Metallic exterior
Automatic
All-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $57,145
2026 GMC Sierra 1500
new
Sterling Metallic exterior
Automatic
Four-wheel Drive
used 2016 Chevrolet Camaro car, priced at $24,752
2016 Chevrolet Camaro
used
Silver Ice Metallic exterior
Automatic
Rear-wheel Drive
used 2023 Chevrolet Silverado 1500 car, priced at $35,455
2023 Chevrolet Silverado 1500
used
Dark Ash Metallic exterior
Automatic
Rear-wheel Drive