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Gay Otey

Overview Reviews (38) Inventory (543)

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Gay Otey

Customer Relations Manager

Findlay Toyota

7733 Eastgate Rd
Henderson, NV 89011

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4.8

38 Reviews

Overview Reviews (38) Inventory (543)

Dealership Experience

27 yrs, 8 mos

Industry Experience

27 yrs, 8 mos

Languages Spoken

English

4.8

38 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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38 Reviews of Gay Otey

July 25, 2025

Dealership Rating

Employee Rating

Sale personal were very helpful during test driving and vehicle purchasing process. I will be returning when I need servicing. vehicle purchasing process. I will be returning when I need servicing. More

by stonexiong

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Ortiz

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July 07, 2025

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Employee Rating

We have been customers of Findlay for over 20 Years. Always go to Findlay for service. Always go to Findlay for service. More

by DLAPIKAS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Barr, Tyler Campuzano, Trevor Young

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June 20, 2025

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Employee Rating

My experience was fantastic. Though I just went for an oil change in my 2021 TDR pro and ended up leaving with the 2025! Meilad, the service advisor Vince, Gay and the finance ma Though I just went for an oil change in my 2021 TDR pro and ended up leaving with the 2025! Meilad, the service advisor Vince, Gay and the finance manager were all above and beyond amazing. Hands down the best vehicle purchase experience I’ve had! More

by SKYNBABE

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Meilad Naem, Tony Tabaku, Vince Argentine

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May 23, 2025

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Employee Rating

Gay is so wonderful. She made everything so easy. I just bought my 2 car! She made everything so easy. I just bought my 2 car! More

by Lorenzanahernandez

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Josh

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May 19, 2025

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Employee Rating

Awesome service and care. Efficient, if something not completed immediately addresses. I would recommend to anyone neededing a car!! Efficient, if something not completed immediately addresses. I would recommend to anyone neededing a car!! More

by FCOVITT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Day, Richard Castillo, Jamie Falcone, Doron Bodinger

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April 27, 2025

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Employee Rating

Welcome and going beyond to find a a car that suited our needs for our family needs for our family More

by SWARDLE06

Verified Customer

Service Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: TJ Summers , Sebastian

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February 09, 2025

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Employee Rating

I always have a great experience here. I feel valued and everyone is friendly. Great dealership I feel valued and everyone is friendly. Great dealership More

by BKNIMAC

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Phill Crabtree, John Estrella, Francis Tatlonghari , Jeff that showed me the cars and did the test drive was great

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Feb 11, 2025 -

Findlay Toyota responded

BKNIMAC, Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

February 04, 2025

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Employee Rating

Gay to Josh to Eric and everyone else i spoke to was absolutely great...made the car buying process so easy and painless. Gay is the BEST! absolutely great...made the car buying process so easy and painless. Gay is the BEST! More

by jfucini

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Alex Paz, Doron Bodinger , Josh

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Feb 05, 2025 -

Findlay Toyota responded

Jfucini, Thank you for sharing your experience with us and mentioning Gay Josh and Eric's names. We're glad that they could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

January 05, 2025

Dealership Rating

Employee Rating

Efficient, knowledgeable and friendly. My service appointment is always on time and takes pride in their work. My service appointment is always on time and takes pride in their work. More

by MELSEY1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tim McFadden, Doron Bodinger , Brandon Woodrum

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December 29, 2024

Dealership Rating

Employee Rating

Everyone was super nice. Rueben, Jeff, Fonda, Gay & Ralph, Shakira. Also the guy who set up the Bluetooth. Great staff !! I would highly recommend Toyota to my friends !! Gre Rueben, Jeff, Fonda, Gay & Ralph, Shakira. Also the guy who set up the Bluetooth. Great staff !! I would highly recommend Toyota to my friends !! Great job done by all !! More

by SMILEYJOF

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ralph Sotelo , Rueben, Jeff

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