Gena Sanchez
Gena Sanchez at Lake Ford

Gena Sanchez | Page 4

Collision Center Manager

Lake Ford

4201 S 27th St
Milwaukee, WI 53221

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5.0
146 Reviews

Dealership Experience

25 yrs, 3 mos

Industry Experience

25 yrs, 3 mos

5.0

146 Reviews

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146 Reviews of Gena Sanchez

November 10, 2022

Dealership Rating
Employee Rating

They have Good service ever. They have my all trust to work on my car More

by Anas Alsiyami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Baumann, Micah Edwards

October 30, 2022

Dealership Rating
Employee Rating

Always professional and customer friendly. Informed service writers with quality work in a timely manner. More

by Johnpatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessie Schumacher, Jim Bramel, Micah Edwards , Craig Prochaska, Jim Stabl, Brian Teitelbaum

September 23, 2022

Dealership Rating
Employee Rating

Prompt work as promised, very helpful and well informed people. Again thank you very much for taking care of my car. More

by Artg752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allyson Gritzuk

September 05, 2022

Dealership Rating
Employee Rating

Quoted ok, adder during work. No finish date given. Good work, polite staff, provided dealership car. Pleased! More

by Davidjlehrer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 01, 2022

Dealership Rating
Employee Rating

The service was great. The associate kept me informed on the status of my car. Very courteous More

by Wankeyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 01, 2022

Dealership Rating
Employee Rating

I had a great experience at this dealership, everyone was helpful. I would recommend this place to others. More

by Lmariedoza04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 28, 2022

Dealership Rating
Employee Rating

Nice newer facility. Convenient location near the freeway. service advisors are prompt and courteous. This dealership also features a body shop More

by Woody Jarvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Prochaska, Brian Teitelbaum

July 04, 2022

Dealership Rating
Employee Rating

Suggest me to repair total 12 hours. Poor services, wasting time on minor repair that should be less than three days. But it took 10 days and wasting my time and cost more my rental fee. More

by Pumpau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jim Bramel , Craig Prochaska, Brian Teitelbaum

Aug 18, 2022

Lake Ford responded

I apologize on behalf of everyone at our company. Please know that we have staffing shortages and are doing our best to keep up with training new staff. Thank you for alerting us to an important training issue. We will work to correct the problem and hope you will give us another chance. We can’t fix the past but you have my personal commitment to improving how our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team.

June 21, 2022

Dealership Rating
Employee Rating

Great experience, definitely will be coming back. Timely updates and excellent customer service . Many thanks More

by jensen919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessie Schumacher, Dan Baumann, Ryan Heine , Nick Strickling, Brian Teitelbaum

May 21, 2022

Dealership Rating
Employee Rating

I never knew buying a car could be so easy! I was dreading going to the dealership based on past experiences with other dealers. From the moment we walked in we felt welcome. Everyone was so More

by Sarah J
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Heine, Christopher Jankowski , Nick Strickling, Alec Van Hecker

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