Gena Sanchez | Page 5

I have had my new Mavwrick in twice for a bed liner install and tonneau cover install. Folks at the body shop were very pleasant. Work was done quickly and perfectly. Great place. install and tonneau cover install. Folks at the body shop were very pleasant. Work was done quickly and perfectly. Great place. More

by KEITH.KOTOWICZ Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent service. Very happy with Lake Ford collision center after visit. The did a fantastic job. center after visit. The did a fantastic job. More

by nblandoemail Verified Customer Verified Customer

Helpful 0

Report | Print

Been dealing with Southgate/Swenson/Braeger/Lake for 43 years. Always exceptional service and always ready to go the extra mile for customer satisfaction. years. Always exceptional service and always ready to go the extra mile for customer satisfaction. More

by Bob P. Verified Customer Verified Customer

Helpful 0

Report | Print

While Lake Ford did a great job repairing my car, I had to bring it back to have additional collision work done. I feel that the body shop should’ve called me to let me know more repair work was needed ra to bring it back to have additional collision work done. I feel that the body shop should’ve called me to let me know more repair work was needed rather than me finding it on my own. They did fix the additional issues but it was inconvenient for me to bring my car back. More

by brianklumb Verified Customer Verified Customer

Helpful 0

Report | Print

Gena was a huge help working with my insurance company to get my car taken care of after an accident. Very professional and patient as we went thru the process. get my car taken care of after an accident. Very professional and patient as we went thru the process. More

by C.GRANBERRY Verified Customer Verified Customer

Helpful 0

Report | Print

Fantastic, Gena Sanchez and her crew are exceptional folks. I had my 2016 Ford Explorer portered as I do every year. It looks and smells like new. I was given a loaner car for the time my vehicle was be folks. I had my 2016 Ford Explorer portered as I do every year. It looks and smells like new. I was given a loaner car for the time my vehicle was being serviced. When I picked my vehicle up I noticed a nail in the center of the tread. Gena offered to repair it but I looked at the other tires wear and decided to go over to the service center while I was there. I explained my situation to Craig my service advisor whom I've had since I bought my vehicle and he checked to see if tires were available and suggested an alignment. His service guys couldn't do it that day due to vacations and short handed crew. Craig called Gena to get the loaner back all went like clock work. The next day my vehicle was ready four new tires and alignment, as I said in the beginning FANTASTIC no muss and no fuss just efficient, all around customer service by everyone More

by LITZBK_ROBERT Verified Customer Verified Customer

Helpful 0

Report | Print

Lake made my hit and run collision claim relatively painless. Brad was professional and took good care of me from my initial meeting until the work was completed and I picked up my 2014 F150. The body painless. Brad was professional and took good care of me from my initial meeting until the work was completed and I picked up my 2014 F150. The body shop did a fantastic job and I am very pleased with how the truck looks. Plus they detailed my truck both inside and out! When the time comes for me to replace my truck, Lake Ford has re-earned my business. Thanks again. I will be back!! More

by DRJOHNS0 Verified Customer Verified Customer

Helpful 0

Report | Print

Overall happy with my truck!! But its just like why no truck??? I trued to pay the bill. Its too complicated. Maybe add payee to bank??? truck??? I trued to pay the bill. Its too complicated. Maybe add payee to bank??? More

by melvin.mendez Verified Customer Verified Customer

Helpful 0

Report | Print

Professional, Made sure I had a loaner car. Did a great job on repairs. Friendly and was willing to work around my schedule. Payed attention to details and requests. job on repairs. Friendly and was willing to work around my schedule. Payed attention to details and requests. More

by ratzlafferic Verified Customer Verified Customer

Helpful 0

Report | Print

I recently purchased a Ford Edge and had an amazing experience. Santiago Anaya was so easy to work with. He understood exactly what I was looking for and was so knowledgeable throughout the whole pro experience. Santiago Anaya was so easy to work with. He understood exactly what I was looking for and was so knowledgeable throughout the whole process. I felt very safe with the precautions in place related to Covid. Every single day I am excited to get in and drive my new car! Lake Ford is amazing, everyone that you encounter is so welcoming and friendly. I highly recommend! More

Helpful 0

Report | Print