Gene Gardy | Page 13

friendly while being professional On my second lease with denooyer and have nothing but good things to say. Attentive staff. Gene gardy is awesome. Gene's friendly demeanor made my On my second lease with denooyer and have nothing but good things to say. Attentive staff. Gene gardy is awesome. Gene's friendly demeanor made my experience easy peasy. More

by GKELLY813 Verified Customer Verified Customer

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Seemless process Extremely taken back by the wonderful service that was provided. Very different from your ‘typical’ car dealership. THANK YOU! GENE GARDY. He was my s Extremely taken back by the wonderful service that was provided. Very different from your ‘typical’ car dealership. THANK YOU! GENE GARDY. He was my salesman.. Most polite, respectful, transparent, informative guy there is! More

by DOMINIQUE Verified Customer Verified Customer

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Excellent I thought the whole experience was painless.No pressure to buy .Also the staff was very knowledgeable..Would definitely recommend your dealership to I thought the whole experience was painless.No pressure to buy .Also the staff was very knowledgeable..Would definitely recommend your dealership to others. More

by IRISHCURLEY Verified Customer Verified Customer

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New vehicle purchase A pleasure as always , had what we wanted listened to what we wanted added to the vehicle and at a price we could handle. And ensured everything was g A pleasure as always , had what we wanted listened to what we wanted added to the vehicle and at a price we could handle. And ensured everything was good before we left More

by dmerckx0 Verified Customer Verified Customer

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Best deal I went to all the Chevy dealers in a 60 mile radius these guys were definitely the best to deal with and they follow through on what they say they’re I went to all the Chevy dealers in a 60 mile radius these guys were definitely the best to deal with and they follow through on what they say they’re going to. More

by BERKCOUNTMOD Verified Customer Verified Customer

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routine serve as always the folks were pleasant and ensured the vehicle service was completed to my satisfaction , will def deal with them again when it comes for as always the folks were pleasant and ensured the vehicle service was completed to my satisfaction , will def deal with them again when it comes for another vehicle purchase More

by pupsjr88 Verified Customer Verified Customer

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My new Car Overall not a bad experience. Gene was a great salesman no pressure and the sale was totally relaxed he didn't play a lot of the back and forth game. Overall not a bad experience. Gene was a great salesman no pressure and the sale was totally relaxed he didn't play a lot of the back and forth game. It made this car purchase pretty easy. Pretty quickly he realized what I might like in a vehicle and set me up with a nice ride. More

by FnJabronii Verified Customer Verified Customer

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Process was low stress and efficient. Nicole Mayr and Gene Gardy were excellent to work with from online Chat to follow up calls to meeting set up to meetings and test drives. A real plea Nicole Mayr and Gene Gardy were excellent to work with from online Chat to follow up calls to meeting set up to meetings and test drives. A real pleasure doing business with them. More

by MJBIANCHINO Verified Customer Verified Customer

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great because they really worked hard to give me the best deal possible,very friendly and professional.they made me feel comfortable and did not try to forc because they really worked hard to give me the best deal possible,very friendly and professional.they made me feel comfortable and did not try to force me to do anything I didnt want to do More

by REILLYT Verified Customer Verified Customer

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Quality Driven needs Roadside assistance. Simply awful! Purchased a vehicle on Aug 1, 2016. Took over 15 months to finally have my car brought in only to be lied to about what was done. Thought the aftercar Purchased a vehicle on Aug 1, 2016. Took over 15 months to finally have my car brought in only to be lied to about what was done. Thought the aftercare and extra insurance on the interior and exterior would be wise, in hindsight it was merely a waste of thousands of dollars and requests ignored by the original salesman Gene Gardy, then Mike Demers took a crack at making things happen but that was clearly FUBAR and what I requested be done was not touched at all. They never did anything inside the car except leave an empty weed baggy on the floor! Cigarette burn on my leather still not repaired. Rims never done because the little reflective stickers were never touched...so I contacted Chevrolet who tells me to work something out with the dealership...after two years I am still being ignored and I have sent a direct message to Joel DeNooyer who has also chosen to ignore communication. I'm filing a contract dispute in Albany County Court and serving all three by name as well as Denooyer Chevrolet. I will be seeking the additional money that I was charged and financed that THIS dealership chose to ignore. Two years later and with the % that I've also had to pay for. At this point I do not trust this dealership with my vehicle and refuse to bring it there even with a promise to make it right! Two years is two years too long. You lost any repeat business, you lost my respect as a business, and you've lost my respect as the honest family businessman you perpetrate to the public. Joel DeNooyer clearly does not care for his cars once he sells them, nor the customer. Quality Driven...into a ditch. What a disgrace. More

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