Geoffrey Root
Geoffrey Root at Ford of Cookeville

Geoffrey Root

GM/Managing Partner

Ford of Cookeville

1600 Interstate Drive
Cookeville, TN 38501

Contact Me
4.9
62 Reviews

Dealership Experience

13 yrs, 7 mos

Industry Experience

21 yrs, 9 mos

Languages Spoken

English English

4.9

62 Reviews

Write a Review

62 Reviews of Geoffrey Root

August 14, 2026

Dealership Rating
Employee Rating

Zack was a great help, enjoyable, I have done business with other dealerships, but this was above and beyond, Zack was courteous , polite. He did everything who could to help me! I thank him for that. More

by Jo.sun1953 Roy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Shertzer

Aug 16, 2026

Ford of Cookeville responded

Hi, we are so happy to read such a great review about Ford Lincoln of Cookeville! We are always more than happy to assist you if anything else comes up. Take care!

June 23, 2026

Dealership Rating
Employee Rating

This is my second purchase from this location. Zack was very tentative to my request. He was able to obtain exactly what I was looking for. What fast and friendly service. More

by Deashertzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noreen Ribbs, Zack Shertzer

Jun 25, 2026

Ford of Cookeville responded

Hi, we're glad to hear our staff took such great care of you! Here at Ford Lincoln of Cookeville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 03, 2026

Dealership Rating
Employee Rating

Excellent experience with Zack Shertzer and Geoffrey Root. Communication and explanations were great. I would recommend any day! More

by shchristian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Shertzer

Jun 05, 2026

Ford of Cookeville responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford Lincoln of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 03, 2026

Dealership Rating
Employee Rating

Zak was extremely helpful and such a great guy. He helped us with two vehicles and everything went smoothly!! We also worked with Geoff Root was also very helpful and got us in and out. More

by Branson2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Shertzer

Jun 05, 2026

Ford of Cookeville responded

Hi, we're glad to hear our staff took such great care of you! Here at Ford Lincoln of Cookeville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 25, 2026

Dealership Rating
Employee Rating

Zack Shertzer is the best salesman at Ford of Cookeville. Hooked us up with an impossible deal. Ask for Zack when you’re in the market for your next vehicle. I’d also like to thank Geoffrey Root for hir More

by Ronnie D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Shertzer

May 30, 2026

Ford of Cookeville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. Please don't hesitate to reach out if there's anything additional we can do for you.

May 11, 2026

Dealership Rating
Employee Rating

The sales man Bryan Hinnant was very straight forward and easy to work with and told the truth More

by kshposs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hinnant

May 30, 2026

Ford of Cookeville responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

May 11, 2026

Dealership Rating
Employee Rating

Absolutely the best dealership and personnel! You won’t find better customer service anywhere! The service department is top notch and honest. More

by fireman1bbq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devan Taylor , Ronnie Jagnandan, Ronnie Jarrigan 5 star !

May 30, 2026

Ford of Cookeville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 27, 2026

Dealership Rating
Employee Rating

We have bought two trucks from Zack Shertzer at Ford. He’s great to work with. He makes buying a car so easy! He works hard to help you. We definitely recommend Zack!! More

by wendihenry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Shertzer

May 18, 2026

Ford of Cookeville responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2026

Dealership Rating
Employee Rating

“Worked with Zack and he was outstanding! Extremely knowledgeable and genuinely pleasant to deal with. He made buying our new truck easy and enjoyable. Highly recommend!” More

by JY
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Shertzer , Kevin KP Parrish

Apr 27, 2026

Ford of Cookeville responded

Hi, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!

April 24, 2026

Dealership Rating
Employee Rating

Zach was a true professional to work with. He was very honest and straight forward and answered all our questions. It was a good experience and we would work with Zach again. More

by meyother
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Shertzer

Apr 27, 2026

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. If you have any further questions, please give us a call. We're always happy to help!

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