George Abboud | Page 2

I adore the team of people who helped with my sale! This was the most positive car buying experience of my life, and I consider the team my friends. Raul, Cassie, Kristin were my core team. Today, Gabr This was the most positive car buying experience of my life, and I consider the team my friends. Raul, Cassie, Kristin were my core team. Today, Gabriela walked me through the features and cell phone connect. Raul started the sales process over the phone. He was prompt, courteous, responded to texts at night. I was in no rush to purchase and estimated it would take me a month to find a model and price that suited me. Amazingly, Raul and I had our first conversation on Tuesday and I drove home in my new car on Friday. Raul is knowledgable, courteous, kind, and never pressured me. (When I feel pressured to buy, I go someplace else.) Raul is an excellent front line for Toyota. Cassie led me through the process once I was on site. She is knowledgable, courteous, friendly and ensured that I always knew what was happening in the process as well as what was next. We also had great conversation while we were awaiting next steps. I never felt "alone". She also coordinated to ensure minimal wait time on another day when I was coming back to meet with Kristin. We spoke several times. She is an asset to Toyota. Kristin and I also hit it off right away. She walked me through the service options, answered my many questions, gave me time to consider options, and, also because of her patience and low pressure, I purchased multiple warranties/services, which I had never done on any previous purchases in my life. Gabriela is an expert at walking through car features. Methodical, knowledgable, patient (when the app was having issues). She also committed to following up on a gas mileage question (I am only getting 33 to 34 instead of 41/38). I felt like she really cared and plans to follow up. We had great conversation, she cared about my experience, and is another friend at Toyota. This entire team was outstanding!! More

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Becka and the other Toyota team members provided an exceptionally happy and knowledgeable customer service experience!! exceptionally happy and knowledgeable customer service experience!! More

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wendal made things fast and easy. He’s the best of anything! Love this guy and his work! He’s the best of anything! Love this guy and his work! More

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An awesome experience. Definitely gonna buy again with this guy! Amazing communication and understanding! Love it! Definitely gonna buy again with this guy! Amazing communication and understanding! Love it! More

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Scott took me the process quick. He relied all the information I needed. I was fully satisfied . He relied all the information I needed. I was fully satisfied . More

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It was nice to be at toyota glandstone. I successfully got a car.Thank you very much Toyota grandstone. I successfully got a car.Thank you very much Toyota grandstone. More

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Love it! Treated with respect and no wasted time! Thank you guys at Toyota Gladstone! Treated with respect and no wasted time! Thank you guys at Toyota Gladstone! More

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Wendal guided me patiently on every step of the way! He is professional, kind and very helpful! Daniel K the salesmanager did an amazing job finding the car I wanted! Great team! He is professional, kind and very helpful! Daniel K the salesmanager did an amazing job finding the car I wanted! Great team! More

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The best service ever I have been in car dealership so friendly ,honest and easy to make a deal friendly ,honest and easy to make a deal More

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Lina and the team at Toyota of Gladstone provided the best car buying experience that I have ever had (15+ vehicles purchased lifetime). Lina was service oriented and provided excellent service from sta best car buying experience that I have ever had (15+ vehicles purchased lifetime). Lina was service oriented and provided excellent service from start to finish. The rest of the team including John, George and Kendra in finance were helpful and supportive throughout the process as well. Great teamwork and none of the normal games-playing, which left this customer totally satisfied. More

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