George Frantz | Page 11

I appreciate the friendly and quick service I receive when I go to the quick change oil lane for service. I believe that the personnel working there have a good working knowledge of the subjects relevant when I go to the quick change oil lane for service. I believe that the personnel working there have a good working knowledge of the subjects relevant to oil changes. HOWEVER, during my most recent visit for our 2018 Ford Edge, an issue came up regarding tread depth. The information I was provided resulted in questions on my part. Unfortunately, the persons I had to deal with were unable to provide answers and moreover, made no effort to find someone who could answer my questions. I was clearly not satisfied with what I was being told, so it would have been appropriate to find someone to talk with me. This is a serious issue, so it’s not going away. More

by Mark Poulton Verified Customer Verified Customer

Report | Print

Outstanding and caring service! They really wanted to help and tried to answer all my questions Good dealer and I will probably stay with Ford because of them. They really wanted to help and tried to answer all my questions Good dealer and I will probably stay with Ford because of them. More

by PAINTPROF Verified Customer Verified Customer

Report | Print

I have been dealing with this dealership for years. As time changes,so do ownership,employees and different ways of doing business. As time changes,so do ownership,employees and different ways of doing business. More

by RKHUFF Verified Customer Verified Customer

Report | Print

I was treated wonderfully by ownership and the staff. The dealership offers a home town feel and a professional approach to customer service. I would recommend this team to everyone. The dealership offers a home town feel and a professional approach to customer service. I would recommend this team to everyone. More

by jwsnydz Verified Customer Verified Customer

Report | Print

I had Darlene don't know who Corey is but it was an awesome experience awesome experience More

by dougzietlow0315 Verified Customer Verified Customer

Report | Print

Very efficient and cooperativeA we came to a quick decision. They made it so easy for my wife and I. A pleasure to work with. decision. They made it so easy for my wife and I. A pleasure to work with. More

by KSHONK Verified Customer Verified Customer

Report | Print

All of the people I interact with are excellent in how to explain what has to be done. Wonderful in dealing with the whoever that are working with! explain what has to be done. Wonderful in dealing with the whoever that are working with! More

by WjMiller47 Verified Customer Verified Customer

Report | Print

Friendly service. Understanding people. Great deals. Never disappointed in any deal that I have made with them. Understanding people. Great deals. Never disappointed in any deal that I have made with them. More

by Cheryl201beck Verified Customer Verified Customer

Report | Print

Great dealership! Would recommend to others. Not pushy and very helpful. Thanks Zayne and Corey! Would recommend to others. Not pushy and very helpful. Thanks Zayne and Corey! More

by kestermorr4 Verified Customer Verified Customer

Report | Print

White Ford and George Franz have always been there to help me with my needs help me with my needs More

by bsammons357 Verified Customer Verified Customer

Report | Print