Gerald Acevedo | Page 4

It’s an nightmare to to get someone on the phone and it’s also a nightmare dealing with loaners also a nightmare dealing with loaners More

by coreygaydos Verified Customer Verified Customer

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Friendly, polite, professional. These three things are what I look for in a Ford dealer. I found it with you all. Keep up the good work. These three things are what I look for in a Ford dealer. I found it with you all. Keep up the good work. More

by michael_a_walrath Verified Customer Verified Customer

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Courteous ,easy and willing to please,good job. told me I could return if displeased. told me I could return if displeased. More

by lynnekirkland279 Verified Customer Verified Customer

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This was by far the worst experience I’ve ever had at a dealership service department. One reason being is that they refuse to give me a loaner car for their duration that my car was there, they also did a dealership service department. One reason being is that they refuse to give me a loaner car for their duration that my car was there, they also did a horrible job communicating with me when my car will be repaired. They also gave me hassle about my warranty replacement, saying that they’re not gonna value my warranty the next time this happens to my vehicle, they usually have a guy that you can text at any time to communicate about your vehicle. That guy just did not respond to me hardly ever. And then one of the servant department managers a lady. She told me that she was going to get onto one of her staff members for scheduling me a 4 o’clock appointment for my vehicle to be looked at and she proceeded to cancel that appointment without scheduling me another appointment I had to call back three days later only to find out my car wasn’t scheduled to be looked at after that ““ supervisor cancel that. I do want to leave one good thing, though Gerald he’s a manager in the service department. That guy is great. He did go out of his way to accommodate me and I will say that. More

by wellsalphonso Verified Customer Verified Customer

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This service department at this dealership was horrible. No one returns phone calls. They did not want to file my warranty claim for paint at Hyundai. Even tho the warranty ended up being approved. Will not No one returns phone calls. They did not want to file my warranty claim for paint at Hyundai. Even tho the warranty ended up being approved. Will not return. More

by CBARLEY81 Verified Customer Verified Customer

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Great clean and friendly dealership. Luciano was an absolutely stand up guy and very helpful. If anything, I will return for the simple fact of how I was treated by himself and his staff Luciano was an absolutely stand up guy and very helpful. If anything, I will return for the simple fact of how I was treated by himself and his staff More

by Bryaja Verified Customer Verified Customer

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It was very nice and professional enjoyed my time there. Would tell anyone looking to buy a vehicle to go there. Would tell anyone looking to buy a vehicle to go there. More

by robertnattiel Verified Customer Verified Customer

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Clueless as to what was going on. 3 weeks to get my car fixed. Horrible 3 weeks to get my car fixed. Horrible More

by robert Verified Customer Verified Customer

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Terrible experience with maintence did terrible job hard time arguing over my premium maintenance package wanted to charge me for everything damaged my vehicle . I will not be bringing my car there again time arguing over my premium maintenance package wanted to charge me for everything damaged my vehicle . I will not be bringing my car there again More

by MYOLDSONJR Verified Customer Verified Customer

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They were able to fix my car without hassle. Ari Flores made the process very easy to assist my needs. Ari Flores made the process very easy to assist my needs. More

by chynadebose Verified Customer Verified Customer

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