Gerry Salois | Page 6

This review is based on our total experience buying a new car at this dealership, not just one factor. The sales person was helpful and easy to work with but the good service kind of ends there. Although car at this dealership, not just one factor. The sales person was helpful and easy to work with but the good service kind of ends there. Although the several managers we spoke with listened and wanted to help our experience was still less than optimal. We bought a brand new car and encountered some issues. There was a mess on the built in window screen, the dealership replaced it for us. There is also a broken driver side rear view mirror that we will need to wait a month for parts for. These two items have been given attention by the service department but…. The car was in the service center for 2 days. Now we have to go back for the mirror which will be another half day or more. These issues left us with an overall feeling of frustration and disappointment. A new car should be perfect. We are satisfied with the dealership’s response to the problems and are aware that parts are back ordered right now but this was an imposition on our time that should not have happened. We have been assured by the general manager that he is working on some other points we mentioned which we appreciate. He was courteous, listened, and expressed his thanks for our business. More

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All associates we dealt with were friendly and helpful. Their attention to detail was greatly appreciated. Islam in particular stayed with us through the entire process and made it a point to make sure all Their attention to detail was greatly appreciated. Islam in particular stayed with us through the entire process and made it a point to make sure all our needs were met. He’s a great resource for Herb Chambers Honda! More

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The entire experience was first class. That made us a great deal and were so easy to work with. Will definitely be a repeat customer great deal and were so easy to work with. Will definitely be a repeat customer More

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Christie was amazing! She was professional yet made every effort to be personable and relatable! She is truly an asset to the company. I am very thankful for her and Gerry and I believe Chris (the accountant effort to be personable and relatable! She is truly an asset to the company. I am very thankful for her and Gerry and I believe Chris (the accountant) who helped make this deal possible! I just wish they Christie didn’t have to drive an hour and a half to deliver the car to me! Again I truly appreciate everyone and the help! Thank you! More

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Angel is your guy! He is patient and will help you to get the car you are looking for. He won’t pressure you into anything you are not comfortable with. He will listen and will work hard alongside you. I cou the car you are looking for. He won’t pressure you into anything you are not comfortable with. He will listen and will work hard alongside you. I couldn’t recommend him more! He definitely changed my experience when buying a new car. I know he will do the same for you too. More

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Customer Service Reps are always friendly, courteous and knowledgeable. Service is quick and always completed correctly. The Customer Service Rep (John Silva) kept me informed of when car would be ready. T knowledgeable. Service is quick and always completed correctly. The Customer Service Rep (John Silva) kept me informed of when car would be ready. The facility is always clean. There are several Honda dealers closer to my home, but I prefer to use Herb Chambers Honda of Burlington because of its excellent sales, service and management team. More

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Great service again from this location! After a very very poor experience at Chambers honda in Boston I wrote a few letters and came here. From the GM Gerry S to the sales manager TJ and especially my very poor experience at Chambers honda in Boston I wrote a few letters and came here. From the GM Gerry S to the sales manager TJ and especially my salesperson Patrick Sisk I am very very happy with the smoothness of my recent 2121 pilot purchase. These folks worked with me for over two months and gave me a very fair trade in and a great price. I did EXTENSIVE price/quote shopping and chose to do my business here because of my great experience with TJ and especially Patrick Sisk. Please ask for Patrick Sisk if you go into the dealership for a purchase/lease he treated me very well, he is a very thorough sales rep and you will not be disappointed. To the rest of the Chambers Burlington team THANK YOU for a very smooth strait Fwd transaction on such a major purchase. More

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Great place to buy a car and get it serviced, keep up the good work. The dealership is convenient and has friendly people working there. good work. The dealership is convenient and has friendly people working there. More

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excellent service every time. thanks so much for the friendly and prompt attention you take with us so that we can resume our service to our community. friendly and prompt attention you take with us so that we can resume our service to our community. More

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Exceptional as always I have dealt with this dealership for 1o years and is the only place I go for a car due to professional service and exceptional knowledge of the Honda I have dealt with this dealership for 1o years and is the only place I go for a car due to professional service and exceptional knowledge of the Honda vehicles. More

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