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Gerson Maldonado
Gerson Maldonado at Sarant Cadillac

Gerson Maldonado | Page 15

Sales & Leasing Consultant

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.9
184 Reviews
4.9

184 Reviews

Write a Review

184 Reviews of Gerson Maldonado

September 14, 2022

Dealership Rating
Employee Rating

Great service and time waiting was just right . Had coffee and didn’t notice how time flew by More

by CINDYOFNEWYORK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 15, 2022

Sarant Cadillac responded

Thank you for taking the time to tell us how we did! We hope to see you soon!

September 08, 2022

Dealership Rating
Employee Rating

They were courteous and professional, the car was serviced quickly and we were on our way home! Thank you! More

by CPERNELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 30, 2022

Sarant Cadillac responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you with great service when you bring your vehicle in. We appreciate you choosing Sarant Cadillac and we hope to see you again soon.

September 04, 2022

Dealership Rating
Employee Rating

Very happy with service and the scheduled work was outstanding ! Keep up the great work !Thank you More

by sinananroger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 08, 2022

Sarant Cadillac responded

Thank you for your kind words about our dealership, and for your 5-star rating! We hope to see you back at Sarant Cadillac for all of your auto needs. Take care!

August 28, 2022

Dealership Rating
Employee Rating

Great job clean car wouldn’t go any other dealer, they treat you like family Thank you More

by anthonysuriano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 29, 2022

Sarant Cadillac responded

We're happy to be able to help you out! Please let us know if you need anything else!

August 24, 2022

Dealership Rating
Employee Rating

as usual, the service was as promised, done right, clean, and priced right. no hesitation when it comes to scheduling service with them. always a pleasure. More

by Camel70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 25, 2022

Sarant Cadillac responded

Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. Until next time take care!

August 20, 2022

Dealership Rating
Employee Rating

My sales man John was the best, great customer satisfaction! And I love my car!! More

by ALMONTEKARL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, John F. Nassour, Sr., Michael Lugo

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Aug 22, 2022

Sarant Cadillac responded

We are so happy to hear that John helped in giving you a good experience with us! Thank you for the kind words and please come back and see us for any of your future car needs.

August 18, 2022

Dealership Rating
Employee Rating

Great to deal with the staff at Sarant. Very knowledgeable about your vehicles. Honest and quick turnaround to get my vehicle back on road where she belongs THANKS AGAIN More

by JLAFFERTY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe

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Aug 18, 2022

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

August 13, 2022

Dealership Rating
Employee Rating

The whole service department from advisor to technician to payment area was very nice, professional thorough and the process was seamless. More

by stephen.altomare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe , Steve Shoum, Very nice lady at payment area

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Aug 15, 2022

Sarant Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

August 12, 2022

Dealership Rating
Employee Rating

The only problem I had was the wait. A nice woman approached us while being in the waiting area almost 2 hours, she expedited the situation. I was there 2 hours for an oil change! More

by Sil B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 16, 2022

Sarant Cadillac responded

We appreciate you for taking the time to share your feedback. We are sorry to hear about your 2-hour wait for an oil change. We wouldn’t want any of our customers to wait longer than anticipated. If there is anything we can do to make this situation better, please reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156. Thank you and take care.

August 11, 2022

Dealership Rating
Employee Rating

I was told oil change was gonna be around 45mins. I saw my car was done in 30mins. To write a INVOICE, it took about 90mins. Don't keep saying 10mins just say it take 90mins to write a receipt. So I More

by Keep your words
Recommend Dealer
No
Report | Print
Aug 12, 2022

Sarant Cadillac responded

Thank you for taking the time to let us know about your recent experience at Sarant Cadillac. We’re sorry to learn that you were disappointed with the time it took to get your vehicle serviced. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We appreciate your business and hope that you’ll give us another opportunity in the future to show our appreciation. We’d like to speak with you to work towards an appropriate resolution, at your convenience please reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156.

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