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Gerson Maldonado
Gerson Maldonado at Sarant Cadillac

Gerson Maldonado | Page 16

Sales & Leasing Consultant

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.9
185 Reviews
4.9

185 Reviews

Write a Review

185 Reviews of Gerson Maldonado

August 11, 2022

Dealership Rating
Employee Rating

I was told oil change was gonna be around 45mins. I saw my car was done in 30mins. To write a INVOICE, it took about 90mins. Don't keep saying 10mins just say it take 90mins to write a receipt. So I More

by Keep your words
Recommend Dealer
No
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Aug 12, 2022

Sarant Cadillac responded

Thank you for taking the time to let us know about your recent experience at Sarant Cadillac. We’re sorry to learn that you were disappointed with the time it took to get your vehicle serviced. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We appreciate your business and hope that you’ll give us another opportunity in the future to show our appreciation. We’d like to speak with you to work towards an appropriate resolution, at your convenience please reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156.

August 11, 2022

Dealership Rating
Employee Rating

the people were very very caring also they were thoughful the service girls were very good when i payed the bill More

by JOHN@AMADEO-NY.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe , Steve Shoum

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Aug 11, 2022

Sarant Cadillac responded

Thank you, John! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs!

August 10, 2022

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Employee Rating

Not what I expected from this dealer, issue still occurs. Not happy with the service, More

by nishansinghnyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Aug 12, 2022

Sarant Cadillac responded

Hi there – thank you for taking the time to share your experience with us. We’re sorry to hear your issue has not been resolved. We would appreciate the chance to hear more details about your visit so we may find a solution. Please reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156 at your convenience

Aug 12, 2022

nishansinghnyc responded

What is the solution ?

August 09, 2022

Dealership Rating
Employee Rating

The best of the best. Think Cadillac, Think Dina at Sarant. Make sure to see Vic too. What a team!! More

by New York Van
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vic Castagna, Dina Campanaro

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Aug 10, 2022

Sarant Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

August 08, 2022

Dealership Rating
Employee Rating

Every time I go to Sarant Cadillac I am more pleased than before they are polite and courteous so helpful and take time to answer all my questions More

by SEANLISMANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 10, 2022

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

August 08, 2022

Dealership Rating
Employee Rating

Great service as always. The service was quick and I was on my way! Gerson made every effort to accomodate me and its much appreciated. More

by LCAPUTOREALTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 08, 2022

Sarant Cadillac responded

Thank you so much for rating us 5 stars! We are glad to hear that you received such quick service during your visit with us. Please let us know if there is anything else we can do for you.

August 05, 2022

Dealership Rating
Employee Rating

Gerson was great. ...very helpful and patient in answering all my questions and explained everything well More

by Chandra62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 08, 2022

Sarant Cadillac responded

Thank you so much for choosing Sarant Cadillac to service your vehicle. We want every customer to feel comfortable and informed at every step of the service process. Feel free to stop back in if there's ever anything else you need from us!

August 03, 2022

Dealership Rating
Employee Rating

Grear service! Always very knowledgeable and professional! I would recommend to anyone. I will definitely be back! More

by LMADONIA51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe , Steve Shoum

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Aug 04, 2022

Sarant Cadillac responded

That's what we like to hear! Thank you for choosing to service your vehicle with us. We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future!

August 01, 2022

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Employee Rating

All the staff encountered was very polite. Service overall was excellent. Everything was explained clearly. More

by LTHELEMAQUE92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 03, 2022

Sarant Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

July 30, 2022

Dealership Rating
Employee Rating

The service was good. However, I needed to wait about three hours for an inspection and oil change. This seemed longer than in the past. More

by Cadillac customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 01, 2022

Sarant Cadillac responded

Thank you for sharing your experience with us. We're glad to have heard your service was up to your standards and your feedback helps us to better our services. Next time we hope to make your experience with us even more enjoyable

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