Gihan Gutierrez | Page 3

Precision Honda responded

MAYITOHERRERA66, thank you for choosing Precision Honda and sharing your experience !We’re glad your first visit was welcoming and easy, and that Gihan made your oil change process smooth and stress free. We appreciate you choosing us and look forward to seeing you again!-Dennis Alejo GSM

Precision Honda responded

Sbeltran, thank you for choosing Precision Honda and sharing your experience ! We're glad to hear your service was completed quickly and that you were in and out within the hour that’s exactly the experience we aim to provide. Gihan will be especially happy to know their helpfulness made a difference. We appreciate you taking the time to share your experience and look forward to seeing you again!-Dennis Alejo GSM

Precision Honda responded

nanasauce6280, Thank you for choosing Precision Honda and sharing your experience! We are glad to hear your overall experience was good, but we are very sorry to learn about the issue with the cover under the motor. That definitely shouldn’t have happened, and we understand how concerning it must have been to hear that noise while driving on the freeway. We appreciate you bringing this to our attention, and we would like the opportunity to inspect and properly secure the panel to ensure everything is safe and functioning as it should. Please don’t hesitate to reach out so we schedule you in for our service department and have this corrected right away. Your safety and satisfaction are very important to us, and we are here to help. Feel free to contact me at 562- 204- 6083, my name is Sarah Garfias,I am part of the Customer Relations team. I am available anytime.

Precision Honda responded

BJONES5204, thank you for choosing Precision Honda and sharing your experience ! We’re glad to hear that everything was clearly explained and that you received excellent service on your vehicle. Providing transparent and high quality care is always our goal. We appreciate your support and look forward to serving you again!-Dennis Alejo GSM

Precision Honda responded

billyvilla4, Thank you for choosing Precision Honda and sharing your experience! We are so glad to hear that Gihan has consistently taken great care of you and provided helpful recommendations over the years. Providing excellent service is our top priority, and we are glad we could deliver a great experience. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

Precision Honda responded

fabianjim, Thank you for choosing Precision Honda and sharing your experience! We are happy to hear that Gihan and Daniel Gonzalez continue to take great care of your vehicle’s needs. We truly appreciate your trust and loyalty. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

Precision Honda responded

Santos, Thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear you had a smooth and efficient experience. Providing helpful, attentive service is always our goal, and we truly appreciate you taking the time to share your feedback. We look forward to assisting you again in the future!-Dennis Alejo GSM

Precision Honda responded

Lesliemjimenez, Thank you for choosing Precision Honda and sharing your experience! Thank you for your feedback, we appreciate you taking the time to share your experience. We are sorry to hear that your visit felt average and that you didn’t feel comfortable using the oil change coupon. That is definitely not the experience we want for our customers. Please know our team is always happy to honor valid offers, and we want you to feel confident and comfortable during every visit. We will be sure to address this with our team to improve communication and ensure a more welcoming experience moving forward. We hope you’ll give us another opportunity to provide you with the level of service you deserve. -Dennis Alejo GSM

Precision Honda responded

vegaverenice49,Thank you for choosing Precision Honda and sharing your experience ! We’re so glad to hear you felt welcomed and never pressured into unnecessary maintenance that’s exactly the kind of transparent and customer first service we strive to provide. We’re happy you found our recommendations helpful and appreciate your trust. We look forward to taking care of you again in the future!-Dennis Alejo GSM