About Us
Copyright 2019 DR Media Holdings, LLC
Search
Back
Start your review of Gillian Haynes.
Gillian Haynes
Gillian Haynes, Internet Sales, Whitten Brothers Mazda
5.0

Gillian Haynes

Internet Sales

Whitten Brothers Mazda

10745 Midlothian Turnpike
Richmond, VA 23235

Contact Me
Call
Email

5 Reviews of Gillian Haynes

December 27, 2017

Dealership Rating
Employee Rating
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Honest salesmen and smooth process"

- greyco

I went in to buy a new car and trade in my old one. They were all helpful, honest about what they like and dislike about car features and helped me find the perfect car for me. They did not try to oversell me on anything and help me set up a financial plan. I also forgot some things like my title and they were so understanding stating I could bring it in the next day. They really treat you like family!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Dawson , Margaret

Dec 28, 2017

Whitten Brothers Mazda responded

Congrats on your new car and thank you for your great review! Glad to hear you had a great experience working with us and we value your business.

November 04, 2017

Dealership Rating
Employee Rating
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Awesome experience, very satisfied!"

- rnsoccermom

Just bought my 2016 Mazda CX 5 and I am beyond happy! The entire experience was fabulous from the first test ride to signing the papers and driving off the lot.....Abdul was great to work with. He explained everything to me, introduced me to Mike, the sales manager, I felt like I got a great deal, never felt pressured. Everyone was helpful and so nice! They definitely have a forever customer!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Abdul Khalili, Mike Hubbard, Jay Dawson

October 09, 2017

Dealership Rating
Employee Rating
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Wonderful car buying experience"

- E0919

I had a wonderful experience at Whitten Mazda. I submitted an online inquiry and received a prompt response from Gillian. She gave me the info I was looking for and was not pushy. We set up an appointment for a test drive. I went in for the test drive and a few hours later, I left with a new CX-5! It was a great buying experience. They were low key, not pushy. We were prepared to visit other dealerships to get the best price but we didn’t have to. They offered us a great price and we took it. No back and forth, no haggling. Our sales rep Gerald (with assistance from Nick) was very personable and knowledgeable. I’m so glad we visited Whitten first. Nick was great also. I will definitely recommend Whitten Mazda to others. As a matter of fact, I have already been telling others about my experience.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Burton, Jay Dawson , Gerald Clarke

October 01, 2017

Dealership Rating
Employee Rating
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Worth the drive!"

- hart9394

I had to drive from northern Virginia to get the color combination my wife preferred, but the experience at Whitten Brothers made the drive well worth it. My experienced started with reaching out via email to Gillian Hayes to negotiate a price, ask about financing and set an appointment to see/buy the car. Gillian was both timely and direct in her responses to my questions and made me comfortable with the process. Upon arrival at the dealership, I was greeted by name by several at my appointed time, and the car was waiting for me all shined up and ready to test drive. Bill Edwards in Sales was knowledgeable, affable and patient...someone you would choose to be a friend or neighbor. Finally, Jay Dawson explained finance options in detail, but with purpose...knowing no one wants to be sitting in his office for long once they have bought a new car! Also, the dealership itself was comfortable and uncluttered...and the remaining staff was welcoming and customer focused. Finally, I used the drive home to familiarize myself with the car and it many features...time well spent. Thank you, Whitten Brothers!...Joey Hartmann.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Edwards, Jay Dawson

August 27, 2017

Dealership Rating
Employee Rating
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Excellent buying experience"

- Nobby

Whitten Brothers, and Nick Burton specifically, were an absolute delight to work with. Nick went out of his way to find the exact vehicle i was looking for and also managed to have the best price by a decent margin. And when another dealer attempted to undercut them, he matched the new price without any issues. The vehicle was perfect when i arrived, freshly gassed up and washed and buffed, and the sales experience was a little pressury on extra protection but not a typical hard sell by any margin. Overall a great experience and I'd absolutely recommend Nick in the future.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Burton, Jay Dawson

1
1 - 5 of 5 results

Dealership Inventory (115 Vehicles)

2018 Mazda Mazda3

$23,947

2017 Mazda Mazda6

$31,078

2018 Mazda Mazda3

$23,275

2018 Mazda Mazda6

$29,727

2017 Mazda Mazda6

$23,772

2018 Mazda Mazda6

$20,711

2018 Mazda Mazda3

$21,271

2018 Mazda Mazda3

$19,587