Gio Merced | Page 14
Service Advisor
Central Florida Chrysler Jeep Dodge Ram
8675 Commodity Circle
Orlando, FL 32819
Dealership Experience
8 yrs, 9 mos
Industry Experience
34 yrs, 8 mos
Languages Spoken
English
Spanish
800 Reviews
Write a Review800 Reviews of Gio Merced
October 11, 2024
Good afternoon, I have problems every time I take my Ram 1500 to the dealership. I took it 3 months ago to get an oil change, tire rotation and bug protection. When I went to pick it up, they forgot to do t 1500 to the dealership. I took it 3 months ago to get an oil change, tire rotation and bug protection. When I went to pick it up, they forgot to do the bug protection. They didn't calibrate the tires and didn't wash the car. To help, they dented my door and said it wasn't there that it happened. Ok. I went back 3 weeks ago to do the bug protection again because it wasn't done and to balance the wheels and wash it. When I went to pick it up again, the bug protection wasn't done and they didn't even wash the car. And to top it off, they didn't calibrate the tire again. And when I drove on the highway, the car was out of balance. I had to take it back last week to do the balancing. Geez, I had to go 3 times to do the same thing. Did you solve the problem? balancing now but they didn't calibrate the tire again omg 🤬 summary every time I take the car to the RAM dealership to solve a problem and ask for something they don't do it I have the complete package that I bought when I bought the car and I can't use it 🤦🏻♂️ the car came back with a dent in the door and I was left with the loss and took it to do a recall and they didn't reset the system 🤦🏻♂️🤦🏻♂️🤦🏻♂️ it really seems personal, sad to know that they don't care about your car and treat you too badly Gio's service is terrible what you ask Gio he doesn't do 🤦🏻♂️🤦🏻♂️🤦🏻♂️ More
October 07, 2024
The people at this dealership have been very kind and helpful to me . I truly appreciate their service. helpful to me . I truly appreciate their service. More
Other Employees Tagged: Shawn Mock, Marcous Morton, Chris Caracciolo
October 02, 2024
Was talking into an alignment on a car that didn’t have a issue and now it makes right had turns by itself issue and now it makes right had turns by itself More
Other Employees Tagged: Shawn Mock, Marcous Morton
September 30, 2024
The David Amaral he is so good he help us in everything help in the questions and we love our car and the place help in the questions and we love our car and the place More
Other Employees Tagged: Shawn Mock, Henson Montas, David Amaral
September 30, 2024
The service is excellent. The staff is well oriented and with knowledge throughout the process. The treatment is personalized and gives confidence to the customer. The staff is well oriented and with knowledge throughout the process. The treatment is personalized and gives confidence to the customer. More
September 29, 2024
Vehicle appointment for service was 11 am on saturday. the diagnostic was not performed until monday afternoon. i could have continued using the vehicle saturday and sunday if the appointment does not m the diagnostic was not performed until monday afternoon. i could have continued using the vehicle saturday and sunday if the appointment does not mean that the vehicle will be looked at appointment time. More
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