Gio Merced | Page 29

Everyone was very courteous. I had made an appointment. I was called within a couple of hours as my vehicle was ready. I was called within a couple of hours as my vehicle was ready. More

by dt407 Verified Customer Verified Customer

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The dealer are awesome !! Gio it’s a very good service advisor ! But when the give me my car back , smell so bad , smell like old oil advisor ! But when the give me my car back , smell so bad , smell like old oil More

by Aaromenorlando Verified Customer Verified Customer

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I was not impressed by Gio, he was late for my appointment, and another service advisor put my information on the computer, he did not apoogize my car radio had to be replaced and when I went to appointment, and another service advisor put my information on the computer, he did not apoogize my car radio had to be replaced and when I went to pick up my keys, he was busy did not excuse himself and again another person helped me get the keys, so I had to make another appoijtment, I waited for him to let me know when the radio came in and he never called, the dealership called me to see if I wanted to trade in my car which was more important. I finally received an automated text that my radio came in. Made an appointment, and Gio acted like he did not want to be there! Did not remember my situation and never told me there was a deductable. Was not pleased with his service at all.! Bad customer service. More

by Gdeleon331 Verified Customer Verified Customer

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Excellent work and service from Gio and the guys from the service area and Robert in the sales area service area and Robert in the sales area More

by dcordero11 Verified Customer Verified Customer

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Very clean facility and very friendly and professional staffs. They were paying attention to clients...extremely courteous. staffs. They were paying attention to clients...extremely courteous. More

by abarlucea Verified Customer Verified Customer

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I had an excellent experience when I scheduled an appointment to get my oil change in my 300S Chrysler. The advisor was efficient and friendly. The oil change and rotating my tire was done within an appointment to get my oil change in my 300S Chrysler. The advisor was efficient and friendly. The oil change and rotating my tire was done within an hour. I was extremely satisfied with the service and the professionalism of everyone I came in contact with during my visit. More

by Clifton Addison Verified Customer Verified Customer

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Profesional crew in mechanical service, excellent customer service. Good attention while you are waiting your car leave the shop. customer service. Good attention while you are waiting your car leave the shop. More

by LC Verified Customer Verified Customer

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Excelent attention and fast service, good price, good products, nice place, good advisory, good location. products, nice place, good advisory, good location. More

by jose paredes Verified Customer Verified Customer

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Good service,nice place,the waiting area is clean and they have water bottle and you can watch a movie. they have water bottle and you can watch a movie. More

by Felix Espana Verified Customer Verified Customer

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The staff at this dealership are very helpful and willing to go the extra mile to assist you. Especially Andy, Chris, and Gio in the service department and Victor in the parts department. I bought a used car to go the extra mile to assist you. Especially Andy, Chris, and Gio in the service department and Victor in the parts department. I bought a used car from an online service and after a month or so the car had a lot of problems. The team stepped me through every process and answered my many questions. My car is now running smoothly and better than when I bought it. Thank you to the team there for making this tough time for me as pleasant as possible. More

by Dani Verified Customer Verified Customer

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