Gio Merced | Page 9
Service Advisor
Central Florida Chrysler Jeep Dodge Ram
8675 Commodity Circle
Orlando, FL 32819
Dealership Experience
8 yrs, 9 mos
Industry Experience
34 yrs, 8 mos
Languages Spoken
English
Spanish
800 Reviews
Write a Review800 Reviews of Gio Merced
March 27, 2025
I bought a brand new RAM 1500 on February 7th of this year and I’ve already had to take it to the shop three times to fix various issues (they replaced parking sensors that weren’t working, and a USB por year and I’ve already had to take it to the shop three times to fix various issues (they replaced parking sensors that weren’t working, and a USB port that wasn’t functioning). Every time, I complained about it pulling to the right. The thing is, it would start pulling suddenly without any apparent reason, and then stop pulling just as suddenly. I recorded videos showing the problem in different situations, and they insist it’s an alignment issue. It’s not. I have three cars, and the only one with this defect is this brand-new RAM 1500. Anyway, I work seven days a week, and after several unsuccessful repair attempts, I decided to contact a lawyer because I definitely don’t want this car anymore and I want my money back. More
Other Employees Tagged: Marcous Morton
March 26, 2025
Not all the services you require at the time of making the appointment were completed, even when confirmed by the agent that they would be performed. the appointment were completed, even when confirmed by the agent that they would be performed. More
Other Employees Tagged: /hdhdjsns
March 24, 2025
The truck is making sounds that it wasn't making before. Dissatisfied with service and lack of communication from dealership. Dissatisfied with service and lack of communication from dealership. More
Other Employees Tagged: Shawn Mock, Keith Partin, Bob Parr, Rodney Inesta, Craig Smith, Marcous Morton, Chris Caracciolo, Fernando Nunez, Eli Lara , Josh service department
March 18, 2025
My experiance was good. I was treated with respect and received the service to my car as needed. I was treated with respect and received the service to my car as needed. More
Other Employees Tagged: Shawn Mock, Rodney Inesta, Marcous Morton, Chris Caracciolo, Greg Hutchins, Eli Lara, Jacob Barone , Morgan Lewis, Melanie Santana
March 13, 2025
Normally the experience is fine but this last time I was charged for something that was supposed to have been covered with a warranty and service took two hours for an oil change, tire balance and rotate ev charged for something that was supposed to have been covered with a warranty and service took two hours for an oil change, tire balance and rotate even having made an appointment. Service normally takes extra long here but not that long. More
March 12, 2025
Responsive, attentive, price conscious and accurately quoting job costs, up front. An example of how auto maintenance should be conducted. quoting job costs, up front. An example of how auto maintenance should be conducted. More
Other Employees Tagged: Entire service team from greeting staff, technicians and all the way to the Service Manager.
March 11, 2025
Treat everyone the same I got there at 8am people still got service done before me everyone is equal no matter the car or color of the person got service done before me everyone is equal no matter the car or color of the person More
Other Employees Tagged: Shawn Mock, Keith Partin, Bob Parr, Rodney Inesta, Marcous Morton, Chris Caracciolo, Greg Hutchins, Fernando Nunez, Eli Lara

