Gio Merced | Page 10

Great place great people, but wait for 5 hrs to replace a battery in to much time a battery in to much time More

by jmelendez7 Verified Customer Verified Customer

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GIO gave us an excellent experience. He keep us updated at all times and make sure the service was great. He keep us updated at all times and make sure the service was great. More

by gregoriomedina1461 Verified Customer Verified Customer

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Horrible service, very high prices for services, I had the service done elsewhere because it's not worth having the service done there the service done elsewhere because it's not worth having the service done there More

by kassioliveira22 Verified Customer Verified Customer

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I went to the dealer to do a 60k maintenance. They did a recall to the clutch so they had to install a new clutch for free. Two weeks later I have to replace the brand new clutch because the oil They did a recall to the clutch so they had to install a new clutch for free. Two weeks later I have to replace the brand new clutch because the oil cooler housing supposedly is leaking oil and it broke the brand new clutch. They say it is not cover with warranty. They should have said something to me when they did the clutch I do not think anybody will work in a car and replace a part if you know something else could damage your work. At the end the service manager tried to help but how could you trust them ? I am going to take my car to another mechanic and get to the root of this issue. Even if I have to go to de BBB or any entity that could help me with this issue. More

by Jacobo Conde Verified Customer Verified Customer

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Gio was great as my service agent and the work was done very well and communication was great. very well and communication was great. More

by tommoosey Verified Customer Verified Customer

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My experience was below average because even though I had an appointment the wait time was almost 3 hours long even though I was told it would be around 1 1/2 to 2 hours which is ridiculous considering that an appointment the wait time was almost 3 hours long even though I was told it would be around 1 1/2 to 2 hours which is ridiculous considering that I had an appointment. It sucks that when you purchase a vehicle from this dealership and is provided with the free oil change promotion, it’s a different thing when you actually go to get it done. You are not considered a priority and that’s what I really disliked. More

by reeka0806 Verified Customer Verified Customer

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I've had exceptional service and I find everything to be a good value and very customer focused a good value and very customer focused More

by dhsmith77 Verified Customer Verified Customer

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i always ask for Gio that is the person that always help me , and he never disappointed me , and he never disappointed More

by shagu1023 Verified Customer Verified Customer

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Great job working on my car! ! I took it in to fix a maintenance issue and they found another problem and fixed it. ! I took it in to fix a maintenance issue and they found another problem and fixed it. More

by heathbosse Verified Customer Verified Customer

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Every time I go change my oil the attention and the experience with Gio is amazing! experience with Gio is amazing! More

by PMACHADO5 Verified Customer Verified Customer

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