Gio Merced | Page 10

I went to the dealer to do a 60k maintenance. They did a recall to the clutch so they had to install a new clutch for free. Two weeks later I have to replace the brand new clutch because the oil They did a recall to the clutch so they had to install a new clutch for free. Two weeks later I have to replace the brand new clutch because the oil cooler housing supposedly is leaking oil and it broke the brand new clutch. They say it is not cover with warranty. They should have said something to me when they did the clutch I do not think anybody will work in a car and replace a part if you know something else could damage your work. At the end the service manager tried to help but how could you trust them ? I am going to take my car to another mechanic and get to the root of this issue. Even if I have to go to de BBB or any entity that could help me with this issue. More

by Jacobo Conde Verified Customer Verified Customer

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Gio was great as my service agent and the work was done very well and communication was great. very well and communication was great. More

by tommoosey Verified Customer Verified Customer

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My experience was below average because even though I had an appointment the wait time was almost 3 hours long even though I was told it would be around 1 1/2 to 2 hours which is ridiculous considering that an appointment the wait time was almost 3 hours long even though I was told it would be around 1 1/2 to 2 hours which is ridiculous considering that I had an appointment. It sucks that when you purchase a vehicle from this dealership and is provided with the free oil change promotion, it’s a different thing when you actually go to get it done. You are not considered a priority and that’s what I really disliked. More

by reeka0806 Verified Customer Verified Customer

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I've had exceptional service and I find everything to be a good value and very customer focused a good value and very customer focused More

by dhsmith77 Verified Customer Verified Customer

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i always ask for Gio that is the person that always help me , and he never disappointed me , and he never disappointed More

by shagu1023 Verified Customer Verified Customer

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Great job working on my car! ! I took it in to fix a maintenance issue and they found another problem and fixed it. ! I took it in to fix a maintenance issue and they found another problem and fixed it. More

by heathbosse Verified Customer Verified Customer

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Every time I go change my oil the attention and the experience with Gio is amazing! experience with Gio is amazing! More

by PMACHADO5 Verified Customer Verified Customer

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Horrible experience. I will never do business with them again. Staff was very rude. I would not recommend this place to anyone. I will never do business with them again. Staff was very rude. I would not recommend this place to anyone. More

by spagan42 Verified Customer Verified Customer

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CFCJDR is great. Gio Merced is awesome and he always make sure my RAM is in good hands. Gio Merced is awesome and he always make sure my RAM is in good hands. More

by topdjs@hotmail.com Verified Customer Verified Customer

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Sure! Here’s the translation: Review for Central Florida Jeep Ram ⭐️⭐️⭐️⭐️⭐️ Incredible customer service! I’ve taken my cars to Central Florida Je Here’s the translation: Review for Central Florida Jeep Ram ⭐️⭐️⭐️⭐️⭐️ Incredible customer service! I’ve taken my cars to Central Florida Jeep Ram several times, and they have always treated me with professionalism and kindness. The team is very efficient, explains every detail of the service, and makes sure everything is clear before proceeding. They also stick to the promised timelines and keep prices fair. I definitely recommend this place for any repairs or maintenance. Thank you for taking such great care of my vehicles! More

by xavieravendano1 Verified Customer Verified Customer

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