Giovanni Saldana | Page 4

I am very familiar with the dealership because this is my 2nd purchase here. The process with both reps was great. 2nd purchase here. The process with both reps was great. More

by YVONNE.2009 Verified Customer Verified Customer

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Gio worked very hard to get the car in the color I wanted from another dealership and I was able to take delivery that day. from another dealership and I was able to take delivery that day. More

by LIZZYB312 Verified Customer Verified Customer

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Everyone was welcoming. The game of buying a car isn't enjoyable. Have a good day The game of buying a car isn't enjoyable. Have a good day More

by MOSSAM5 Verified Customer Verified Customer

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I had a horrible experience with the staff and the sales men Jose. We came in, found a car immediately and went straight to start the buying process. At the very last second before putting down our down pay men Jose. We came in, found a car immediately and went straight to start the buying process. At the very last second before putting down our down payment, he came back and said they gave the car to someone else. Jose kept telling us that we had "first dibs" and "priority" and to not worry about someone else getting the car, he said we had priority no matter what which was a lie. After he told us someone just bought it we asked why he said we had "priority and first dibs". He gaslighted us saying that he didn't mean it and never said that and we must of heard him wrong after we kept asking and he kept saying the same answer to not worry about anyone else buying the car. Jose started to laugh and make us feel horrible. We were very hurt after spending 4 hours trying to get my brother his first car. We then asked to speak to the manager and he was just as rude. Neither of them didn't apologize for wasting our time. Jose never apologized, he only got defensive and had no manner, he couldn't care less. They had no manners whatsoever and wasted our time. All they had to do was apologize for wasting our time and for someone else getting the car and I would have had some respect for them but they did not care. Never have experienced such horrible customer service especially at other dealerships. I'm writing this to hopefully help others not waste their time and being treated with no respect and and manners. Jose also started laughing at my family and I when leaving, extremely disrespectful. More

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Giovanni is responsive, personable, honest and looking out for the best interest of the customer. out for the best interest of the customer. More

by abuick2 Verified Customer Verified Customer

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I was treated warmly and the sales staff were well informed about the car I bought informed about the car I bought More

by jj8899usa Verified Customer Verified Customer

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Gio was very informative and supportive during our visit. He made buying a car seamless. He made buying a car seamless. More

by KCARTER12 Verified Customer Verified Customer

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Very helpful and made the process as smooth as it could be. Would go back be. Would go back More

by vaughanwork Verified Customer Verified Customer

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I purchased a used vehicle on Aug 5th and it needed some maintenance work before I took delivery. It took 3 weeks before my vehicle was ready for pick up. maintenance work before I took delivery. It took 3 weeks before my vehicle was ready for pick up. More

by bill.arrowcs Verified Customer Verified Customer

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