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Glenn Coy
Glenn Coy at Toyota of Rockwall

Glenn Coy | Page 6

Toyota Brand Specialist

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75087

Contact Me
4.8
104 Reviews

As a dedicated Brand Specialist at Toyota of Rockwall, I focus on creating exceptional customer experiences and providing expert guidance to help clients find their perfect vehicle. With a strong commitment to service and a deep knowledge of Toyota's lineup, I ensure every client feels confident and informed throughout their journey with us."

Dealership Experience

7 yrs, 10 mos

Industry Experience

25 yrs, 6 mos

Employee Video

4.8

104 Reviews

Write a Review

104 Reviews of Glenn Coy

September 17, 2023

Dealership Rating
Employee Rating

No service, just a means to rip customers off with outrageous fees and purchase propaganda More

by jonesntx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kasey Boysaw, Carmelo Adorno , Oscar Boyd, James Brown, Josef Casares, Brae Dunn, Lonnie Wade

Print
Sep 21, 2023

Toyota of Rockwall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Sep 21, 2023

jonesntx1 responded

I find it interesting you did not acknowledge the outline of instances reflecting poor service experiences. The email was returned.

August 16, 2023

Dealership Rating
Employee Rating

Very nice dealership salesman Was a very nice guy. The price online versus the price in person was different But they made it right. More

by cbbinallen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

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Aug 17, 2023

Toyota of Rockwall responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 09, 2023

Dealership Rating
Employee Rating

Worked with Glenn Coy to purchased a used vehicle. Great experience. Highly recommend you see Glenn when you're in the market for a new or used vehicle. More

by JAL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jun 11, 2023

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 12, 2023

Dealership Rating
Employee Rating

Frankly, except for the Trac Plus misunderstanding, everything was Great. Glenn Coy was simply amazing. this was my second vehicle from Toyota of Rockwall, and I would do it again More

by jandjwinans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

Print
Feb 12, 2023

Toyota of Rockwall responded

We are very happy to hear Glenn provided you with another positive experience! We sincerely value your business and look forward to your next visit.

January 26, 2023

Dealership Rating
Employee Rating

Great customer experience purchasing our RAV4 Hybrid XLE Premium. Ken, James, Glen, and Oscar were all very helpful and knowledgeable of Toyota products. Ken would give us weekly updates on the status of ou More

by JMRAYYAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Martin , Oscar Boyd, James Brown

Print
Jan 27, 2023

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new RAV4, and don't hesitate to reach out if you need anything else.

January 08, 2023

Dealership Rating
Employee Rating

Everyone was helpful. Ken Martin, Glenn Coy and Scott Smith were patient professional. We always take our cars to Toyota Rockwall. More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Martin , Scott Smith

Print
Jan 08, 2023

Toyota of Rockwall responded

Richard, Thank you so much for choosing Toyota of Rockwall! Congrats on your new purchase, and let Ken, Glenn, and Scott know if we can be of any more assistance!

January 05, 2023

Dealership Rating
Employee Rating

Everyone was great in helping getting my Toyota tundra from the salesman to the finance officer it was an amazing experience Toyota of Rockwall is a number one dealership I will be more than glad to refer More

by gilsmith56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carmelo Adorno , Oscar Boyd, Lance Smith, Nemo Ulibarri

Print
Jan 05, 2023

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Toyota Tundra and don't hesitate to reach out if you need anything else.

December 04, 2022

Dealership Rating
Employee Rating

Glen Coy is the best! He went above & beyond to make sure I got thr car that I wanted. More

by Karlascottjs3
Sales Price Transparency
Recommend Dealer
Yes
Print
Dec 05, 2022

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

September 27, 2022

Dealership Rating
Employee Rating

My salesman Nick was very helpful help me found the vehicle I needed I would recommend my friends and family to visit Toyota Rockwall and ask for Nick More

by Bren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 27, 2022

Toyota of Rockwall responded

Bren, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Nick and our team here at Toyota of Rockwall are glad to have you as a customer.

August 31, 2022

Dealership Rating
Employee Rating

Berry Cain people I purchased before with them and I liked that’s why I come back More

by Leticia-r
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Martin , Amanda Folker, Not listed

Print
Sep 01, 2022

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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