Glenn Coy
Glenn Coy at Toyota of Rockwall

Glenn Coy | Page 5

Toyota Brand Specialist

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75087

Contact Me
4.8
104 Reviews

As a dedicated Brand Specialist at Toyota of Rockwall, I focus on creating exceptional customer experiences and providing expert guidance to help clients find their perfect vehicle. With a strong commitment to service and a deep knowledge of Toyota's lineup, I ensure every client feels confident and informed throughout their journey with us."

Dealership Experience

7 yrs, 10 mos

Industry Experience

25 yrs, 6 mos

Employee Video

4.8

104 Reviews

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104 Reviews of Glenn Coy

March 05, 2024

Dealership Rating
Employee Rating

The waiting room was overcrowded. I went on a weekday and had to wait over 2 hours even though I was told 1.5 hour wait, which is still ridiculous! Even though I was there they kept t More

by alonzo1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mick Schott, Sam Heidel, Kasey Boysaw, Carmelo Adorno , Oscar Boyd, Josef Casares, Dan Landrum, Cesar Martinez, Kevin McGuire

Mar 08, 2024

Toyota of Rockwall responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 29, 2024

Dealership Rating
Employee Rating

Zero pressure sales and a great product will makes us return to this dealership for our next Toyota purchase. More

by jason.boothe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Oscar Boyd

Feb 29, 2024

Toyota of Rockwall responded

Jason, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 12, 2024

Dealership Rating
Employee Rating

The salesman negotiated a good price, was friendly and helpful; the finance guy was excellent, explained things well, efficient and did not pressure me which I appreciated more than anything More

by TLTB777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

Feb 12, 2024

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again!

January 22, 2024

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Employee Rating

The salesman was knowledgeable, answered all my questions, and was very accommodating. Everyone I came in contact with was very friendly. Two of the sales managers came out, introduced themselves More

by S Dunivent
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nehemias Lopez , Oscar Boyd, Josef Casares

Jan 23, 2024

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 01, 2024

Dealership Rating
Employee Rating

Great price on RAV4! Very good sales person and finance team. Will definitely check with this dealer next time I am looking for a new vehicle. More

by scot_everett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Toyota of Rockwall responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Toyota of Rockwall!

November 22, 2023

Dealership Rating
Employee Rating

Everybody is amazing there. Great place to shop. I got my Toyota for Toyota of Rockwall ! More

by fixitnemo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Martin, Jeff Land, Nehemias Lopez, Carmelo Adorno, Quin Flowers , Oscar Boyd, Brae Dunn, Amanda Folker, Corey Thomas

Nov 23, 2023

Toyota of Rockwall responded

Thanks for your feedback on your recent visit to Toyota of Rockwall. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 08, 2023

Dealership Rating
Employee Rating

Oscar Boyd and Glenn Coy were both a pleasure to work with. They were knowledgeable, professional and informative. All questions and concerns were acknowledged and answered. Glenn was extremely respon More

by kim.castoe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Oscar Boyd

Nov 08, 2023

Toyota of Rockwall responded

Thank you so much, Kim, for your excellent review! We are so glad that Oscar and Glenn had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

October 28, 2023

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Employee Rating

After agreeing on a final price, we were told that the car only comes with 1 key and we’re told a new one would cost $960. They offered to pay half, but, still, we would have to pay $480 for a second key More

by MCGREER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 01, 2023

Toyota of Rockwall responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 07, 2023

Dealership Rating
Employee Rating

Super friendly staff. They made the process super easy and they had the vehicle I wanted. More

by TAMILLACKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dontrell Saucier , Oscar Boyd

Oct 09, 2023

Toyota of Rockwall responded

Thank you so much for choosing Toyota of Rockwall! Congrats on your new purchase, and let us know if we can be of any more assistance!

September 28, 2023

Dealership Rating
Employee Rating

Everyone was professional. Great overall car buying experience considering not many cars in the lot. My first time buying a car without seeing what I was getting. Awesome job More

by kristy.jones0612
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dontrell Saucier, Ken Martin , Scott Smith

Sep 28, 2023

Toyota of Rockwall responded

Thank you, Kristy, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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