Goran Cisic | Page 52

Service was Great! Our sales Assoc Caleb Wiedeman answered all of my questions. We were from out of town and found this vehicle online. He was there to assist me with ph Our sales Assoc Caleb Wiedeman answered all of my questions. We were from out of town and found this vehicle online. He was there to assist me with photos and videos of the car. The car was ready when we arrived, he showed me every detail and button on the car. Thanks! I would recommend Infiniti of Gwinnett to anyone. More

by Tony.dodd Verified Customer Verified Customer

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Great car-buying experience! I drove from South Carolina to purchase a vehicle that I first saw online. I worked with Velko Tsvetanov via email and phone on Saturday morning, too I drove from South Carolina to purchase a vehicle that I first saw online. I worked with Velko Tsvetanov via email and phone on Saturday morning, took a test drive with him and drove away in the car I wanted that afternoon. Velko was very helpful and knowledgeable and taught me a lot about the car. He was very courteous and never pushy at all and. He also worked fast as to not waste my time. It was overall a great car-buying experience! More

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Excellent customer service Mark has great customer service. I didn’t feel obligated to make a purchase. No secrets, Mark is up front with all information and made me feel comfo Mark has great customer service. I didn’t feel obligated to make a purchase. No secrets, Mark is up front with all information and made me feel comfortable making my purchase. I will return in the future and definitely recommend this dealership. More

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Tag Teamed Into A Beautiful Vehicle!!! I was "tag teamed" into a beautiful dream car by Ben Walden & Mark Preston. Mark met me at the door when I went early for my reserved test drive. He h I was "tag teamed" into a beautiful dream car by Ben Walden & Mark Preston. Mark met me at the door when I went early for my reserved test drive. He honored my request to show me the car right away (without a bunch of sales talk). To my delight he left me to explore the car for a while. When he returned he informed me that his prior customer needed more time so he took the very unique & selfless action of asking his sales mentor Ben to wait on me rather than to keep me waiting with only partial customer service. Mark couldn't have left me in better hands. Ben was a down-to-earth, straight shooter, again without a bunch of sales talk. He was very knowledgeable about the vehicle & its features. Ben picked the perfect course for testing the type of vehicle I drove. Ben actually helped me do additional market research of vehicle prices & features on his office computer. I took that not only as confidence in his product but a desire to make sure I felt good about my purchasing decision or even if I made no decision at all. With Ben and his laid back style, I felt absolutely no pressure to buy, no subtle suggestion that another customer would buy the vehicle if I didn't commit before I left. I enjoyed the purchase Ben! I have to give the lovely Jana a shout-out. She is the "queen of the dealership" and made being there fun. My thanks also to Goran for "the deal"! My advice to car shoppers, the next time you're looking to upgrade your ride, give these good folks a visit! More

by Tag Team Winner Verified Customer Verified Customer

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Great dealership! This was my second purchase in 5 years. The experience was good. Everyone was friendly and professional. My only issue this time was waiting to com This was my second purchase in 5 years. The experience was good. Everyone was friendly and professional. My only issue this time was waiting to complete the paperwork. My total time at the dealership was a little over 2 hours. But everyone’s engagement made it not feel that long. I will purchase here again. More

by ackerman0 Verified Customer Verified Customer

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New Q60 Mark is amazing! He and Jana went above and beyond to help me with all my questions and concerns! He personally went and picked up the car at another Mark is amazing! He and Jana went above and beyond to help me with all my questions and concerns! He personally went and picked up the car at another location and within less than 24 hours the car was detailed and ready to go! That’s what I call Think Customer! More

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Amazing Help Jana, Nasira, and Goren were amazing help at all levels in acquiring a new Q 50 and a new Q80 Incredible folks to work with. Very upbeat and positive Jana, Nasira, and Goren were amazing help at all levels in acquiring a new Q 50 and a new Q80 Incredible folks to work with. Very upbeat and positive. Thankful for all of them More

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Excellent service !!!!!! We had the pleasure of working with Darryl Ferguson. He was very attentive, patient and knowledgeable about the infiniti vehicle. Really had a pleasur We had the pleasure of working with Darryl Ferguson. He was very attentive, patient and knowledgeable about the infiniti vehicle. Really had a pleasure working with him. He is a 5 star salesman I will refer friends to work with him. More

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Room for improvement I got a vehicle that was not detailed before delivery, you could feel and see dirt particles on body, even around mirrors. Mark on upholstery of front I got a vehicle that was not detailed before delivery, you could feel and see dirt particles on body, even around mirrors. Mark on upholstery of front door passenger side. I wanted a 2020 vehicle but was told that none was available. The interest rate is high and was not based on my credit rating. Other dealerships and banks are currently offering lower interest rate. Wish I had shopped for my own loan I would have gotten a lower interest rate. Once you sign the contracts and drive off the lot that is it. They are not going to take back the vehicle if you are displeased. Jana was very professional throughout our encounter unlike Velko who was upset with me for sharing my opinion of sales process. More

by gabbiros Verified Customer Verified Customer

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Great experience No pressure to buy. Velko even came in on his day off so I could test drive a car. I would recommend them to friends. No pressure to buy. Velko even came in on his day off so I could test drive a car. I would recommend them to friends. More

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