Greg Byler

I had an extremely frustrating experience with the parts and service department at Street Volkswagen of Amarillo. I brought my vehicle in for a specific issue and was quoted a price upfront. Without notifyi and service department at Street Volkswagen of Amarillo. I brought my vehicle in for a specific issue and was quoted a price upfront. Without notifying me or getting my approval, they went ahead and performed additional services—then charged me hundreds more than I was originally told. To make matters worse, the parts department seemed completely disorganized. I waited far longer than necessary due to delays in locating or ordering parts, and the communication was abysmal throughout the entire process. I had to chase them down for updates, only to be met with vague or dismissive responses. Greg the manager that came to "help" was completely rude and acted like he didn't want to help at all with his snarky comments. Incredible how someone with this crappy attitude and incompetence is allowed to manage this department. This kind of behavior—performing unauthorized work and then forcing customers to pay for it—is completely unacceptable. I won’t be returning and would strongly caution others to double-check everything in writing before agreeing to any service here. There was no help, management was awful and disregarded everything that was done. More

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Greg, the parts manager, walks around like he's trying to intimidate people with his attitude. The second he's challenged or questioned, that tough guy act falls apart. He’s rude, condescending, and full of intimidate people with his attitude. The second he's challenged or questioned, that tough guy act falls apart. He’s rude, condescending, and full of himself, yet completely useless when it comes to actually helping customers. It’s obvious he’s more concerned with acting important than being competent. If Street Volkswagen thinks this is acceptable management, it says a lot about their standards. Take your business somewhere you’ll actually be respected—and helped. More

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David Ortiz is a great guy, always listens to what we need and treats us fair. The Tiguan we purchased is an amazing vehicle and the service at this dealership is world-class!! Wouldn't buy anywhere else need and treats us fair. The Tiguan we purchased is an amazing vehicle and the service at this dealership is world-class!! Wouldn't buy anywhere else! More

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No only is Street VW the best VW dealership, Lam is one of the best VW techs I know. of the best VW techs I know. More

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Service Department was excellent to deal with! Friendly and fast! Greg was exceptional, I can’t say enough good things. Friendly and fast! Greg was exceptional, I can’t say enough good things. More

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This dealership is amazing from start to finish. They all went well lol above and beyond They all went well lol above and beyond More

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He informed me of how and in what circumstance would be best to bring my vehicle in for service should the need arise. Very friendly! best to bring my vehicle in for service should the need arise. Very friendly! More

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Great experience 👍 Hector was very professional and took care of business. Thank you for your service. care of business. Thank you for your service. More

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Joel was great. He was kind and courteous. The dealership was clean and the staff was very friendly. was clean and the staff was very friendly. More

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The best dealership in Amarillo. Ask for Chris Scott he will definitely go above and beyond. If your looking for a dealership that is just as good after the sale look no further. will definitely go above and beyond. If your looking for a dealership that is just as good after the sale look no further. More

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