Greg Edwards | Page 2
Service and Parts Director
Herb Gordon Subaru
3161 Automobile Blvd
Silver Spring, MD 20904
42 Reviews
Write a Review42 Reviews of Greg Edwards
May 05, 2023
My service advisor Michael G. & technician Kevin C. we’re super helpful. They answered any questions and concerns I had about my service. The environment was very welcoming. Herb & technician Kevin C. we’re super helpful. They answered any questions and concerns I had about my service. The environment was very welcoming. Herb Gordon Subaru never fails to take good care of my Subaru. I would recommend this dealership to any Subaru owner. More
Other Employees Tagged: Ken Hanscom, Vitaliy Khlebnikov, Rodney Rogers, Phillippe Odongo, Jerell Latham , Michael Goodman, Luis Prada, Harry Price
January 18, 2023
Service Manager Greg and Service Advisor Harry are always responsive, honest and sincere. So hard to find a dealer service department like this, being headed and staffed by these awesome people. responsive, honest and sincere. So hard to find a dealer service department like this, being headed and staffed by these awesome people. More
Other Employees Tagged: Harry Price
January 16, 2023
The Service Department at Herb Gordon Subaru is the best of any dealership I've dealt with in 53 years. The people in Service personify the best in knowledge, professionalism, courtesy, friendliness and ho of any dealership I've dealt with in 53 years. The people in Service personify the best in knowledge, professionalism, courtesy, friendliness and honesty. Mr. Khlebnikov has become as much a friend as an advisor. I've never had a complaint of any kind in q4 years of association as a Herb Girdon service client. More
Other Employees Tagged: Ken Hanscom, Vitaliy Khlebnikov , Harry Price, Jason Withrow
December 14, 2022
Epic customer service from tgr top down. Very impressive. Never wrote a review of a dealership but these guys go above and beyond. Very impressive. Never wrote a review of a dealership but these guys go above and beyond. More
Other Employees Tagged: Eddie Sarecky, Ken Hanscom, Vitaliy Khlebnikov , Michael Goodman
November 15, 2022
After my 7 year relationship with Herb Gordon Subaru, my feelings are still the same. I love everything about this dealership. My car always leaves happy and healthy and it’s NEVER a hassle. I’ve come in wi feelings are still the same. I love everything about this dealership. My car always leaves happy and healthy and it’s NEVER a hassle. I’ve come in with appointments but anytime I’ve ever needed ANYTHING they are happy to help, making the time to prioritize you. However, the best aspect of Herb Gordon Subaru is the customer service experience. All the staff are super experienced and kind. RODNEY ROGERS is the BEST! If I ever need anything, he is always there to and makes sure I leave smiling :) To wrap it up, if you’re thinking about purchasing a Subaru (which you should) Herb Gordon Subaru is the dealership for you:) More
Other Employees Tagged: Rodney Rogers
September 13, 2022
First time customer here - have to say, I was really impressed by the attention to detail, customer service, and follow up. It was refreshing to find a dealer that really makes the effort to put the cus impressed by the attention to detail, customer service, and follow up. It was refreshing to find a dealer that really makes the effort to put the customer first. Will definitely be back. More
Other Employees Tagged: Michael Goodman
May 04, 2022
I can be pretty skeptical about having someone work on my car. Usually my husband does 90% of the maintenance and repairs on our vehicles. But since I bought my first Subaru at Herb Gordon, I have been going car. Usually my husband does 90% of the maintenance and repairs on our vehicles. But since I bought my first Subaru at Herb Gordon, I have been going there for much of the work. I feel like they've been honest with me as far as what my car needs and what my husband can do. (So that's helped on some of the labor costs and I really appreciate that!) Shout out to my new favorite service advisor, Michael Goodman! And the last time I went in I did not have an appointment, I was just doing the walk-in Express. All of the service advisors were busy, so the service director, Greg Edwards came right out to help me. Quality leadership makes a great team! Thank you Greg and Michael! More
Other Employees Tagged: Rodney Rogers , Debbie Colt, Michael Goodman, Jim Walker
March 02, 2022
This is the Best place to service your vehicle! I took my car in because I was having an issue and my mechanic told me there was nothing wrong with my car but I knew there was. I took the car over I took my car in because I was having an issue and my mechanic told me there was nothing wrong with my car but I knew there was. I took the car over to the Service department and they were able to not only find a fix the issue But they also gave me ideas as to what needs to get fixed next. I’m so thankful that I can come to the marina she comes up with my car. More
Other Employees Tagged: Michael Roy, Eddie Sarecky, Rodrigo Andrade, Rodney Rogers, David Higgins, Jefferson Barros , Marc Dorfman, Jim Walker, Jason Withrow
January 21, 2022
Employees are all very professional as well as very friendly and helpful. I have been having my cars (first a WRX and then a Legacy) serviced there for 17-18 years. My husband used to drive Toyotas, bu friendly and helpful. I have been having my cars (first a WRX and then a Legacy) serviced there for 17-18 years. My husband used to drive Toyotas, but when he decided to buy a new car almost 3 years ago, I told him that if he would buy a Subaru I would take it for all the servicing since going to Herb Gordon is a good experience. He bought his first Subaru, a Forester, and he loves it and especially that I lived up to my promise of taking it for servicing. Herb Gordon Subaru has wonderful facilities, including a fancy coffee maker that makes a great mocha. Bathroom facilities are well stocked and super clean. But the best is the great servicing of cars and the great staff. I will always buy a Subaru and only at Herb Gordon where I will entrust all servicing to them. Thank you, Herb Gordon Subaru! More
Other Employees Tagged: Ken Hanscom, Vitaliy Khlebnikov, Rodney Rogers, Jerell Latham , Michael Goodman, Luis Prada, Harry Price
December 10, 2021
This dealership is everything a dealership should be,, especially with regard to service. It is so thorough and so well organized, and Harry Price my service manager isSo easy to work with and so quick to especially with regard to service. It is so thorough and so well organized, and Harry Price my service manager isSo easy to work with and so quick to respond to questions that I raise. More
Other Employees Tagged: Ken Hanscom , Harry Price

