Greg Russell
Greg Russell at Colonial Ford of Plymouth

Greg Russell | Page 7

Business Manager

Colonial Ford of Plymouth

11 Pilgrim Hill Rd
Plymouth, MA 02360

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4.8
414 Reviews

Dealership Experience

9 yrs, 2 mos

Employee Video

4.8

414 Reviews

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414 Reviews of Greg Russell

April 18, 2024

Dealership Rating
Employee Rating

I had been looking for a replacement for my aging pickup. I travel extensively for my job so time is an issue for me. I found a vehicle that met all my expectations on Facebook. I contacted the dealership an More

by Draig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Oliveira

April 01, 2024

Dealership Rating
Employee Rating

Sold me a car that will not pass inspection when given a week to do brakes and inspect the car was told it did not need brakes 2 weeks after purchase car was taken to Subaru to only be told it does need bre More

by jarrednickerson97
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 02, 2024

Colonial Ford of Plymouth responded

Jarred- ALL Pre Owned Vehicles go through a MULTI POINT INSPECTION and brake thickness front and rear are measured to the mm by a trained service tech along with tire depth and numerous other items . We take pride in all our vehicle sales and strive for Customer Satisfaction - obviously the call with the Sales Manager did not satisfy you so please call me directly at 774-773-3536 I would appreciate if you to email or text the inspection report from Subaru with brake measurements-we can then meet and put your car up on the lift and if there was any error on our part take 100% responsibility and replace your brakes -and if in fact Subaru was trying to "SELL YOU ON SOMETHING NOT NEEDED" then light will be shed on that- and either way we continue the great relationship we had from the start . Ron Almeida General Manager

April 01, 2024

Dealership Rating
Employee Rating

We were very pleased with sales and service received at Colonial Ford. They made the process very easy. More

by capehills
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cristiani, Mike Smith

March 30, 2024

Dealership Rating
Employee Rating

I’m pleased with the truck. .It’s what I had hoped for. I love being on the road again Thank you for the help More

by RichardByrne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Your friends at Colonial Ford , Shame Dex

March 25, 2024

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Employee Rating

GREAT EXPERIENCE HIGHLY RECOMMEND COLONIAL FORD FOR SALES SERVICE AND PARTS . THE SALES SERVICE AND PARTS TEAM WENT ABOVE AND BEYOND MY EXPECTATIONS . More

by luisjflavio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Glenn Smith, Brenden Smith, Jhaki Wholey, Mike Medeiros , Danielle Barnett, Anthony Cristiani, Bruce Kelly, Mike Smith

March 22, 2024

Dealership Rating
Employee Rating

Micheal Smith was my salesman and he made it such a smooth and easy process buying my new to me 2021 F150 / Tuscany Motors Black Ops. Extremely satisfied with the entire car buying experience. Highly r More

by BRNKNG1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brenden Smith , Mike Smith

March 21, 2024

Dealership Rating
Employee Rating

Runs smooth and efficiently, great group of people. Local and happy I bought and service here. More

by Bronk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danielle Barnett, Flavio Luis

March 16, 2024

Dealership Rating
Employee Rating

Great to talk to Anthony and get some great service work performed on the car I recently purchased. More

by MANOMETJACOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Medeiros , Anthony Cristiani

March 14, 2024

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Employee Rating

Very happy with the service at Colonial. They had to keep my car overnight but gave me a rental for free. Josh kept me updated on the progress, which was very helpful. More

by mmcneil03
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bowens, Shayne D

March 13, 2024

Dealership Rating
Employee Rating

From Start to finish on my purchase Joe made me feal comforable and answered all my questions truthfully. All the staff at Colonial Ford realy try to make your purchase as easy as possible. More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Oliveira

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