Gregory C. | Page 3

Great communications, friendly and helpful staff. They found the best car for me without being the typical pushy sales staff found the best car for me without being the typical pushy sales staff More

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The salesman, Jay Brown, at Matt Slap Subaru, did an excellent job. He did everything possible to make up for the shortage of inventory. He answered all my questions promptly and paid attention to what excellent job. He did everything possible to make up for the shortage of inventory. He answered all my questions promptly and paid attention to what I was looking for in a new car. When the car I was looking for was about to be assembled, he notified me in time for me to prepare. He made himself quickly available by phone or message. The deal included a good price for trading in my old car. At the time of delivery he was right there to explain how everything works. His cheerful demeanor and helpfulness made him very pleasant to work with. More

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Kept us updated on cars arrival. Whole team went above and beyond. Very enjoyable experience. Will definitely recommend this dealership to our friends and family. and beyond. Very enjoyable experience. Will definitely recommend this dealership to our friends and family. More

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This was the best car buying experience that we’ve had. Christi was friendly, accommodating and made the entire process easy and low pressure. Everyone on the team was friendly, efficient and well versed i Christi was friendly, accommodating and made the entire process easy and low pressure. Everyone on the team was friendly, efficient and well versed in the car and it’s features. Pricing was honest, no haggling and reasonable. Covid policy was in place and enforced. Easy and quick from start to finish. Would recommend to anyone. *UPDATE : We just bought another Outback and the process was equally as good! Great team, upfront and transparent with every detail. More

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I have always had a good experience with Matt Slap whether it was to purchase or getting service. whether it was to purchase or getting service. More

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Everyone was very helpful and friendly. I felt very well taken care of. The only downside to the dealership is the location. E Cleveland Avenue is a little scary because of difficulty getting in and out of taken care of. The only downside to the dealership is the location. E Cleveland Avenue is a little scary because of difficulty getting in and out of dealership. More

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Alice made buying a new car easy. She was knowledgeable and had outstanding customer service! Greg also was a pleasure to work with. Both made this a really good experience. and had outstanding customer service! Greg also was a pleasure to work with. Both made this a really good experience. More

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Love Matt slap, Collin always makes you feel like family. Helpful, friendly. Larry is awesome, customer is always first. Greg & Cloe all are a wonderful team ! Helpful, friendly. Larry is awesome, customer is always first. Greg & Cloe all are a wonderful team ! More

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Jack was great. Nice guy. Had the answer to my questions or found the answer for me. No high pressure sales tactics. Came in with a reasonable offer and they worked with me to make it happen. The same can b or found the answer for me. No high pressure sales tactics. Came in with a reasonable offer and they worked with me to make it happen. The same can be said about Greg. He was clear with the warranty info with no high pressure sales tactics. I would 100% come back to Matt Slap for my next Subaru purchase. The delivery specialist (sorry I forgot your name and can't find your card!) was also great! She explained the features of the car very well and set me up with a follow-up to check on the car. Overall, great experience! One suggestion, if you are young looking and looking at the WRX, demonstrate you are serious. I went in a couple months prior and they wouldn't let me test drive the car. I was a little annoyed but I get it. I came back because they had the car I wanted and were professional when they didn't let me test drive previously. More

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Everyone was professional. Easy purchase. We would buy from them again. We give them five stars. No pressure. They stayed open late for us an were thoughtful. from them again. We give them five stars. No pressure. They stayed open late for us an were thoughtful. More

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