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Guillermo Hernandez
433 Reviews
Dealership Experience
32 yrs, 8 mos
Industry Experience
32 yrs, 8 mos
Specialties & Trainings
parts and service
433 Reviews
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433 Reviews of Guillermo Hernandez
Verified Customer
October 23, 2025
Hate signing without paper invoice that shows what I’m signing for. Advisor seemed a bit irritated by my multiple questions.it was my first time in the new building. Have been a customer for 35 years. Sp signing for. Advisor seemed a bit irritated by my multiple questions.it was my first time in the new building. Have been a customer for 35 years. Spoke with advisor Guillermo about the new building on my way out. As always, he was friendly and helpful. Had to return when I saw my maps not showing. Advisor said no one touched it. Didn’t accuse, I just wanted it to work. Another boy in service dept. fixed it for me. Don’t remember his name (very helpful and friendly). I do remember that he said he was from Downey. Noticed later that day that the clock was showing eastern time. I fixed that myself More
by Diane
Other Employees Tagged: Robert Pastor
October 23, 2025
Service advisor was great. But who ever worked on the car was very sloppy and unprofessional. Left grease smudging on the hood and messed with my tablet in my vehicle playing But who ever worked on the car was very sloppy and unprofessional. Left grease smudging on the hood and messed with my tablet in my vehicle playing his own music. More
by luisliz1023
Other Employees Tagged: Carlos Villareal, Anthony Moran, Ernesto Cabrera, Steven Cuevas, Robert Pastor , Carlos Gonzalez, Gihan Gutierrez
October 22, 2025
One of the reasons I keep returning to Percision Honda is because of Gullermo Hernandez. I feel that he is honest and that goes out of his way to try to explain the repairs. because of Gullermo Hernandez. I feel that he is honest and that goes out of his way to try to explain the repairs. More
by Juanabeme007
Other Employees Tagged: Guillermo Hernandez
October 18, 2025
This is the second time I go to the this locations and they told me that's nothing wrong with my truck but as soon as I take it somewhere else they told me what is wrong with it with out making me wait fo they told me that's nothing wrong with my truck but as soon as I take it somewhere else they told me what is wrong with it with out making me wait for long and offer me a rental I try to give them a second chance but no good experience again sorry you lost a costumer with me .also both times my car repairs were under warranty something that they didn't mention More
by GERARDOAYALA1969
Other Employees Tagged: Guillermo Hernandez
October 18, 2025
Excelente service , after two months of my last service I came back to new place everything was impeccable and Guillermo solve my car problem very fast I always will continue dealing with this place and als came back to new place everything was impeccable and Guillermo solve my car problem very fast I always will continue dealing with this place and also recommend to my friends and family More
by no27
October 17, 2025
Best buying experience ever good professional people that deserve a major raises and a big promotion high recommend deserve a major raises and a big promotion high recommend More
by gabrielcardenas1985
Other Employees Tagged: Sam Lee, Armando Gutierrez , Jesse Betts, Angel De La Cruz
October 15, 2025
The new dealership looks great and the customer service is excellent. Our advisor Guillermo Hernandez takes very great care of our vehicles and is very informative about the maintenance of our vehicles, w is excellent. Our advisor Guillermo Hernandez takes very great care of our vehicles and is very informative about the maintenance of our vehicles, we appreciate him and Honda Downey very much! More
by noemail23
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