Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez | Page 32

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
336 Reviews

Dealership Experience

32 yrs, 4 mos

Industry Experience

32 yrs, 4 mos

Specialties & Trainings

parts and service

4.9

336 Reviews

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336 Reviews of Guillermo Hernandez

August 06, 2025

Dealership Rating
Employee Rating

People are very courteous and efficient. They have good customer service and they take care of business More

by claudiarjuarez81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

Precision Honda responded

claudiarjuarez81 , Thank you for taking the time and leaving us a review ! We’re happy to hear that you found our team courteous, efficient, and committed to good customer service. It’s always our goal to take care of our customers and make every visit a positive one. We appreciate your support and look forward to seeing you again soon!-Dennis Alejo GSM

August 06, 2025

Dealership Rating
Employee Rating

It is always good now a day to find a honda dealer with good respect for the customer and also my adiversy like germo looking forward to the new site coming good work al. More

by maestasal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

Precision Honda responded

maestasal, thank you for taking the time and leaving us a review ! We're proud to offer respectful, customer-focused service, and we're glad to hear Germo took great care of you. Your support means a lot, and we’re just as excited about the new site coming soon. We look forward to continuing to serve you—thanks again from all of us at Honda World!-Dennis Alejo GSM

August 06, 2025

Dealership Rating
Employee Rating

I have been a customer here for more than 15 years now and have never had any issues with my vehicle purchases or service department needs Guillermo Hernandez is very knowledgeable and trustworthy when a More

by tcruzz65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

Precision Honda responded

tcruzz65, thank you for taking the time and leaving us a review! Thank you for your loyalty and support over the past 15 years—it truly means a lot to us! We’re so glad to hear that your experiences with both our sales and service departments have consistently met your expectations. Guillermo will be thrilled to know his expertise and honesty have made such a positive impact. We look forward to continuing to serve you for many more years to come! -Dennis Alejo GSM

August 05, 2025

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Mr Hernandez showed outstanding customer service had a urber take me home which came within ten minutes. More

by garciavivian22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Precision Honda responded

garciavivian22, thank you for taking the time in leaving us a review ! We're glad to hear that Hernandez provided outstanding customer service and made your visit smooth and convenient. Offering a quick and reliable ride home is just one way we aim to take care of our customers. We appreciate your feedback and look forward to serving you again in the future! -Dennis Alejo GSM

August 05, 2025

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Anthony Moran (Honda World Service Advisor) is the best. He makes me feel important every time I bring my Honda Accord for service and and he knows I'm not a rich guy that's why he always gives me a loyalt More

by santiagolingad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Moran

Aug 05, 2025

Precision Honda responded

santiagolingad, Thank you for taking the time to leave us a review ! We're proud to have Anthony in on our team — he truly goes above and beyond to treat every customer with care, respect, and honesty. It’s wonderful to hear that you feel valued and supported during your visits. We appreciate your continued loyalty to Honda World Downey and look forward to seeing you and your Accord again soon! -Dennis Alejo GSM

August 03, 2025

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Employee Rating

Great customer service nice and polite gentleman very patient and understanding and answered all my questions. Thank you More

by j.carrillo323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Precision Honda responded

j.carrillo323, Thank you for taking the time to share your experience. We're so glad to hear you had a great experience and that our team member was polite, patient, and took the time to answer all your questions. Providing excellent customer service is always our goal, and it's wonderful to know we met that standard for you. -Dennis Alejo GSM

August 01, 2025

Dealership Rating
Employee Rating

Great experience and would continue to go to honda world for great customer care No where else I would rather take my car for great service More

by r_boy_robert
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Aug 01, 2025

Precision Honda responded

r_boy_robert , thank you so much for your feedback and for taking the time to leave us a review! We’re thrilled to hear that you had a great experience and that Honda World is your go-to place for service. Providing excellent customer care is our top priority, and it means a lot to know you trust us with your vehicle. We look forward to continuing to serve you!-Dennis Alejo GSM

August 01, 2025

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Employee Rating

I am very pleased with the service provided. The service rep was friendly and helpful. The service department was cleaned. I will definitely return to this dealer. More

by rmontorogomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Precision Honda responded

rmontorogomez , We’re so glad to hear that you were pleased with the service, and that our team made you feel welcome and well taken care of. It's also great to know the cleanliness of our service department stood out. We truly appreciate your support and look forward to seeing you again on your next visit!-Dennis Alejo GSM

August 01, 2025

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Employee Rating

Gracias por su excelente servicio y paciencia con los clientes y el cafecito y las donas gracias More

by Juan E
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Precision Honda responded

Juan E , ¡Muchas gracias por tus amables palabras! Nos alegra saber que nuestro servicio y detalles como el cafecito y las donas hicieron tu visita agradable. Siempre estamos aquí para brindar la mejor atención y esperamos verte pronto de nuevo. -Dennis Alejo GSM

August 01, 2025

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Employee Rating

Speaking for the record pretty much all my services has been at this station so clearly I like it. I’ve only been to one other one and I’m spoiled by coming here. More

by Princella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Precision Honda responded

Princella, thank you so much for your feedback and for taking the time to leave us a review! We’re honored that you’ve chosen our station for most of your services and that we’ve been able to exceed your expectations. It means a lot to us to have customers like you who appreciate the care and quality we strive to provide. We look forward to continuing to serve you for many years to come!-Dennis Alejo GSM

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