Gus Chalak | Page 8

Unprofessional arrogant xxxxxxxx made a appointment for Friday 4-9-2021 to purchase a 2021 get there after test driving the vehicle I was told they sold it but they can get the car for me in a few day's Friday 4-9-2021 to purchase a 2021 get there after test driving the vehicle I was told they sold it but they can get the car for me in a few day's after a couple of days with no word from them I called was told they got the car come in Wednesday for delivery as I'm literally pulling in on Wed Gus calls and says I can't take delivery their systems are down. Two more days pass I ask for my deposit back and was told they got the car for me they can't refund my deposit so I go in Saturday eight days later to get the car already adding it to my insurance Gus sent the Vin number the night before to expedite the paperwork when I receive my insurance documents weeks later I found he sent the wrong number and I was driving around with no insurance and had insured a different vehicle on their lot. Unfortunately had to go back to have a remote start installed as it was already paid for they told me about two hours had me wait over three with no updates then say they were having issues getting it installed and I could take a loaner car and leave one would think if that was a option way not offer that in the beginning ? why was something as simple as a starter such a issue for allegedly factory trained technicians? When I finally get back in the car the lower panel under the steering column was hanging off and the dashboard, radio, driver door and hvac controls were covered in dirty fingerprints not cool especially during a pandemic I guess cleaning up after themselves would have been to much to handle, the next morning while cleaning the car I noticed not only did they leave the car a mess they scratched the underside of the steering wheel and driver door. Precision acura is garbage dealership I would recommend avoiding them at all costs! Mike in the finance department was professional at first but after declining to purchase a extended warranty and other high priced services they offer his demeanour quickly changed almost like he was personally offered. I've been to many car dealers new and used and have never experienced anything like Precision Acura. More

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Very friendly and professional team, and a great experience start to finish! Took interest in my needs and worked patiently till we arrived at a reasonable and acceptable deal. experience start to finish! Took interest in my needs and worked patiently till we arrived at a reasonable and acceptable deal. More

by arshadwani Verified Customer Verified Customer

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Gus was AMAZING to work with!! He and Joe listened to me and really worked to get me into the MDX I've always wanted. They were both very patient with me and my husband. I highly recommend working with them and really worked to get me into the MDX I've always wanted. They were both very patient with me and my husband. I highly recommend working with them! We received excellent service! More

by cidi_b Verified Customer Verified Customer

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The process was amazing with no issues. Pricing was done fairly and honestly. Would highly recommend this dealership to everyone. Finance director did a great job!!! fairly and honestly. Would highly recommend this dealership to everyone. Finance director did a great job!!! More

by Mike F Verified Customer Verified Customer

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Great experience with Precision Acura of Princeton. Gus is very professional and made the process very smooth and pleasant. He also followed up after the purchase in case we have any questions. is very professional and made the process very smooth and pleasant. He also followed up after the purchase in case we have any questions. More

by WPYANG Verified Customer Verified Customer

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First let us start by saying we had an awesome experience. We worked with Susan via email to setup our lease transaction. Susan was great and answered all of our questions. Upon arrival at th experience. We worked with Susan via email to setup our lease transaction. Susan was great and answered all of our questions. Upon arrival at the dealership we were greeted by Gus who assisted us with the remainder of our transaction. Gus was knowledgeable and showed us the features of the RDX and was able to answer all of our questions. Joe (finance) explained explained everything in detail. This is our second Acura (first at this dealership) and we highly recommend Princeton Acura. More

by Tom Verified Customer Verified Customer

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Gus did a great job. He was very knowledgeable and his review of the car was very thorough. We were pleased with the service and price review of the car was very thorough. We were pleased with the service and price More

by KATHARINE.OSBORN Verified Customer Verified Customer

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The staff is very friendly and knowledgeable. The whole process was quick and easy. Gus was amazing and knew everything about the car. Love my TLX! process was quick and easy. Gus was amazing and knew everything about the car. Love my TLX! More

by AMYCHURILLA86 Verified Customer Verified Customer

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Gus is the Man! He made everything super simple and was very easy to work with. helped me with multiple test drives to find the right vehicles! very easy to work with. helped me with multiple test drives to find the right vehicles! More

by ADRIENNE3 Verified Customer Verified Customer

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Wonderful friendly dealership. But my second car because Wonderful friendly dealership. But my second car because of their attentiveness. Who is willing to go the extra mile Questions were always answered Wonderful friendly dealership. But my second car because of their attentiveness. Who is willing to go the extra mile Questions were always answered and they did everything they could to make me feel comfortable. More

by BRUCE38 Verified Customer Verified Customer

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