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Troy Meranda

Overview Reviews (7) Inventory (246)

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Troy Meranda

Part Manager

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.6

7 Reviews

Overview Reviews (7) Inventory (246)

Dealership Experience

15 yrs, 5 mos

Industry Experience

26 yrs

4.6

7 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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7 Reviews of Troy Meranda

July 04, 2026

Dealership Rating

Employee Rating

Anwan was terrific he made sure I had alone they charge my car and wash went in for a extra key my car and wash went in for a extra key More

by Cinneydennis

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Otero, Gabino Ramos

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Jul 04, 2026 -

Vera Cadillac responded

So pleased to hear our team made sure your Cadillac was charged, washed, and equipped with an extra key. Thank you for trusting us and we look forward to helping you again. Experience The Vera Difference Jorge Morales General Sales Manager

June 28, 2026

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Employee Rating

Very friendly very knowledgeable and good at handling any problems Service Dept. is great so is the Sales problems Service Dept. is great so is the Sales More

by marc53

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Morales, Andre Clarke, Jose Otero, Gabino Ramos

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Jun 28, 2026 -

Vera Cadillac responded

Thank you for recognizing how our service and sales teams deliver friendly, knowledgeable support. We’re glad we could address your Cadillac needs with ease. Please let us know if we can assist you again. Experience The Vera Difference Jorge Morales General Sales Manager

May 05, 2026

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Employee Rating

Great job on time everyone was very polite and helpful. Will use them again . Will recommend them to everyone. Will use them again . Will recommend them to everyone. More

by justair.sf

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gustavo Rodriguez

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May 05, 2026 -

Vera Cadillac responded

Thank you for trusting our team with your Ford F-150 service. We’re glad everything was completed on time and that you found our staff polite and helpful. We look forward to serving you again and appreciate your recommendation. Experience The Vera Difference Jorge Morales General Sales Manager

April 17, 2026

Dealership Rating

Employee Rating

Gio very nice ! !! Quick helped with setting in the car as well !! Responded very quickly to all calls and text . !! Quick helped with setting in the car as well !! Responded very quickly to all calls and text . More

by novilove915

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Diaz, Torres Jordan, Gabino Ramos, Ellen McGee

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Apr 17, 2026 -

Vera Cadillac responded

We’re happy our service team could quickly help set up your Cadillac LYRIQ and respond to your calls and texts. Thank you for the five-star review. We look forward to assisting you in the future. Experience The Vera Difference Gustavo Rodriguez Service Director

February 19, 2026

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Employee Rating

My experience on Monday with Jonathan was phenomenal; he was pleasant efficient transparent and very professional the quality of service rendered was certainly outstanding and unforgettable…Thanks Cadillac was pleasant efficient transparent and very professional the quality of service rendered was certainly outstanding and unforgettable…Thanks Cadillac the way to go!!!! More

by LINROPE07

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carlos Caballero, Carlos Rivera

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Feb 19, 2026 -

Vera Cadillac responded

We appreciate you sharing details of your Monday service visit for your Cadillac XT5. It’s great to hear the process was seamless, communication was clear, and the overall experience left a lasting impression. Thank you for trusting us with your Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

February 17, 2026

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Employee Rating

Did a great job fixing my vehicle in a timely manner. thats all I have to offer. thats all I have to offer. More

by Douglas smith

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 17, 2026 -

Vera Cadillac responded

It’s great to hear our team completed service on your Cadillac quickly. Thank you for the five-star rating. Thanks, Troy. Experience The Vera Difference Gustavo Rodriguez Service Director

December 04, 2025

Dealership Rating

Employee Rating

Service side is well above average. Our long time service advisor Edwin has been super all along. The sales side somewhat different, and not in a better way all in all. While our salesm Our long time service advisor Edwin has been super all along. The sales side somewhat different, and not in a better way all in all. While our salesman Kevin went well above and beyond, upper management and their dictatorial input in our planned transaction was A nightmare. What should have been a truly enjoyable purchase experience, turned into a hellish exoerience! Not fun when you’re about to do a 100 thousand plus deal. More

by mmonzo818

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Diaz, Carlos Rivera, Gabino Ramos, Ellen McGee, Kevin Castro , Edwin was great. Service advisor

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Dec 04, 2025 -

Vera Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Experience The Vera Difference Gustavo Rodriguez Service Director

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